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About the Role

The Director of Talent Development is the strategic leader responsible for designing, implementing, and managing programs that support leadership and career development, enhance talent experiences, promote internal mobility, and advance skills and competency development across the organization. This role fosters a high-performance culture, ensuring the attraction, development, and retention of top talent while building capabilities for future business success, and promoting the growth and advancement of all employees in accordance with the Native Preference Policy.

Responsibilities

Develop and implement comprehensive talent development strategies aligned with organizational values and business objectives, including optimizing talent processes within Workday HCM.
Lead the development and implementation of skills and competency frameworks to support talent development, succession planning, career pathing, workforce planning, and organizational capability building.
Manage multiple projects to implement talent and organizational development initiatives supporting employees across all career stages.
Lead change management activities to drive adoption, ensure stakeholder alignment, and achieve sustained business impact.
Lead all aspects of the performance management process, including design and implementation of tools and resources, and educating leaders on goal setting, feedback, and talent calibration.
Partner with senior leadership, Centers of Excellence, Leadership Seneca, and HR teams to identify talent gaps and develop leadership talent pipelines.
Collaborate with the Director of Leadership Seneca to build and expand leadership development initiatives.
Design and implement strategies to attract, develop, mentor, and train team members for future senior management and supervisory opportunities, in alignment with the Native Preference Policy.
Establish and track key performance indicators (KPIs) to measure the effectiveness of talent development initiatives and improve internal mobility.
Provide regular reports, analytics, and insights to senior leadership on talent management metrics, workforce trends, and employee engagement.
Maintain knowledge of industry trends, best practices, regulatory changes, and emerging technologies in talent development and learning systems, including Workday and AI.
Practice, support, and promote the Mission, Vision, and Core Values of Seneca Resorts and Casinos.
Foster a values-based culture that enhances team member engagement, develops the talent team, and promotes high performance, accountability, and professional growth.
Develop and maintain a deep understanding of the business, market, and competitive landscape.
Build and sustain relationships within the community and nationally to expand networks and support talent development efforts.
Develop and maintain a comprehensive strategy for a university/academy-style training program to enable structured career progression, support skill acquisition, and drive internal mobility.
Develops, mentors, and trains enrolled Seneca Nation members for future senior management positions.
Oversees departmental administrative matters and meets regularly with the team.
Ensures the department adheres to all company policies and internal controls, including Compact, Human Resources, Native Preference compliance, and Purchasing.
Manages labor and scheduling to ensure adequate coverage and minimize overtime.
Liaises with other department/company management to ensure consistency and smooth flow of information, policies, and procedures.
Maintains a strong network of contacts throughout the industry and community.
Supports the implementation and adoption of guest service standards.
Completes all required SGC Training programs within assigned timeframes.
Attends all necessary meetings to stay informed.
Oversees a 24/7 operation requiring extended hours (up to 60+ per week, including 6-7 day weeks) and is on-call 24/7.
Performs any other duties as assigned.

Requirements

Must be 18 years of age or older upon employment.
Experience designing and facilitating organization-wide leadership development programs, succession planning processes, talent assessments and calibration processes.
Experience utilizing talent and skills assessments to evaluate individual capabilities and use for development planning, along with coaching individuals to improve performance.
Proven experience in leading organizations through change, including organizational integration and driving adoption of new talent practices and new ways of working.
Demonstrated people management experience required, with strong emotional intelligence and the ability to develop, engage, and motivate team members.
Demonstrated track record of developing and sustaining effective and energized working relationships with leaders.
Strong critical thinker with financial aptitude, business acumen and quantitative/qualitative analytical skills.
Ability to use data to make data driven decisions.
Must have proficient computer skills, including working knowledge of an HCM System.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Ability to deal effectively and interact well with the customers and employees.
Ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to stand, walk, and move through all areas of the casino/hotel.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Must be able to work in an environment where smoking is permitted.

Skills

Talent Development
Leadership Development
Career Development
Talent Experience Enhancement
Internal Mobility Promotion
Skills and Competency Development
Learning and Development
Talent Reviews
Succession Planning
Performance Management
Workforce Development
Change Management
Workday HCM
Skills Frameworks
Organizational Capability Building
Data-Informed Decision-Making
Talent Attraction
Talent Retention
Leadership Coaching
Leadership Assessments
Performance Indicators (KPIs)
Workforce Trends Analysis
Employee Engagement Analysis
Emerging Technologies
Artificial Intelligence (AI)
Business Acumen
Communication
Presentation
Influencing
Emotional Intelligence
Coaching
Talent Assessment Tools (e.g., Hogan, Predictive Index, DiSC)
Critical Thinking
Financial Aptitude
Analytical Skills

Location

Onsite

Work Type

Full-time

Experience Level

Director
Manager or above level (7+ years)
Ten (10) years of progressive HR experience in a learning and talent development role

Education Level

Bachelor’s degree in Business, Human Resources, Psychology or related field
MBA or Master's Degree in human resources, organizational development, or learning/development preferred
Certified Professional in Talent Development (CPTD) preferred

Salary/Compensations

$143,936.00
Compensation is negotiable based on experience and education.

About the Company

Seneca Resorts and Casinos

Equal Opportunity

Native Preference Policy