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About the Role

The Royal Ontario Museum (ROM) is seeking a Coordinator, ROMKids to support the delivery of engaging, inclusive, and care-based programming for children, youth, and families. This role involves coordinating the day-to-day operations of camps, clubs, and early years programs, while also supporting program development and staff coordination.

Responsibilities

• Coordinate the daily delivery of ROMKids camps, clubs, early years programs, and other child and youth programming
• Support the development and continuous improvement of engaging, inquiry-based learning experiences inspired by ROM's collections and exhibitions
• Provide day-to-day guidance, coaching, and support to instructors, programming staff, and volunteers
• Coordinate program logistics, scheduling, attendance, supplies, budgets, and studio readiness to ensure smooth operations
• Foster safe, welcoming, inclusive, and developmentally appropriate experiences for children, youth, and families
• Assist with onboarding, training, scheduling, and ongoing support for staff and volunteers
• Support program evaluation by gathering feedback, tracking outcomes, and contributing to reports and recommendations
• Respond to participant, caregiver, and staff inquiries while assisting with incident response, documentation, and follow-up
• Provide direct support during behavioural, emotional, or participant care situations using compassionate, trauma-informed approaches
• Collaborate with cross-functional teams to enhance participant experiences and support departmental initiatives
• Perform other related duties in support of ROMKids programming

Requirements

• University degree in Education, Museum Studies, Child & Youth Studies, or a related field
• Minimum 3–5 years of experience coordinating camps, museum education, childcare, early years, or youth-focused programming
• Experience supporting and coaching staff and volunteers within dynamic program environments
• Demonstrated experience contributing to program development, curriculum planning, and program evaluation
• Strong organizational skills with the ability to coordinate multiple priorities in fast-paced environments
• Excellent interpersonal, written, and verbal communication skills
• Strong problem-solving, conflict resolution, and decision-making abilities
• Experience working with children, youth, and families in inclusive, participant-centred environments
• Demonstrated commitment to equity, diversity, inclusion, accessibility, and visitor-centred practice
• Experience supporting participant wellbeing, child protection, and care-based programming
• Proficiency with Microsoft Office and standard workplace technology
• Successful completion of a Vulnerable Sector Screening
• Availability to work weekends, with occasional early morning and evening shifts

Skills

• Microsoft Office
• Standard workplace technology

Location

• Toronto, ON

Work Type

• Full-time permanent
• Onsite

Experience Level

• 3-5 years

Education Level

• University degree in Education, Museum Studies, Child & Youth Studies, or a related field

Salary/Compensations

• $66,441 - $75,933 CAD

Benefits

• Comprehensive benefits coverage for permanent and full-time contract positions (conditions apply)
• Paid benefits for individuals and families
• Health spending account
• Employee Assistance Program
• Pension plan with employer-matched Defined Benefit contribution
• Predictable lifetime retirement income
• Survivor benefits
• Early retirement options
• Parental leave top-up to 95 percent of salary for 17 weeks
• Free ROM membership for permanent full-time and part-time staff
• Discounts to over 200 attractions through Attractions Ontario

About the Company

• Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America.
• At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement.
• As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces.
• We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.
• We seek passionate and dynamic team members who embody our mission and values.
• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

Equal Opportunity

• At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas.
• We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.
• We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at careers@rom.on.ca for assistance.
• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.