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About the Role
The New Clinic (DeNovo) Opening Lead will oversee the planning, coordination, and execution of activities required to successfully launch new Anytime Dental Group clinics. You'll serve as the central lead, working closely with internal support teams, external vendors, and clinic leadership to ensure every clinic opens on time, fully staffed, operationally ready, and positioned for long-term success.
Responsibilities
- Lead New Clinic Openings: Manage the end-to-end planning and execution of new clinic openings from construction through launch.
- Develop and manage project timelines, ensuring milestones are achieved and clinics open on schedule.
- Identify risks, solve problems proactively, and keep projects moving forward.
- Coordinate Cross-Functional Teams: Serve as the primary point of contact between Operations, Construction, IT, Marketing, People & Culture, Finance, Legal, Procurement, and Clinical Leadership.
- Ensure each department delivers on key milestones required for a successful opening.
- Provide regular updates to stakeholders and leadership.
- Build & Prepare New Clinics: Coordinate the setup of each new clinic, including equipment, technology, supplies, signage, furniture, and operational readiness.
- Ensure clinics meet all regulatory, compliance, and operational requirements before opening.
- Complete final readiness assessments prior to launch.
- Hire & Launch Great Teams: Partner with People & Culture to recruit and hire new clinic team members.
- Coordinate onboarding, orientation, and training alongside the Operations team.
- Support new employees through the opening process to ensure a positive and engaging experience.
- Be There on Opening Day & Beyond: Travel to new clinic locations to oversee the final stages of each opening.
- Provide hands-on support during launch, helping teams navigate challenges and ensuring an exceptional first experience for both employees and patients.
- Capture lessons learned and continuously improve the opening process for future clinics.
Requirements
- 3-5+ years of dental, project management, operations, healthcare, hospitality, retail expansion, or multi-site leadership experience
- Experience managing multiple priorities and deadlines simultaneously
- Strong organizational and planning skills
- Exceptional communication and relationship-building abilities
- Comfortable working with cross-functional teams and senior leaders
- Ability to solve problems proactively and remain calm under pressure
- Willingness to travel frequently throughout Southern Ontario during clinic openings
- Valid driver's licence and access to reliable transportation
- Experience opening new healthcare, retail, or hospitality locations
- Dental industry experience would be an asset
- Experience with multi-site organizations
Skills
- Project Management
- Operations Management
- Healthcare Administration
- Hospitality Management
- Retail Expansion
- Multi-site Leadership
- Organizational Skills
- Planning Skills
- Communication Skills
- Relationship Building
- Problem Solving
- Cross-functional Team Collaboration
Location
- Southern Ontario
Work Type
- Full-time
- Travel Required
Experience Level
- 3-5+ years
About the Company
- At Anytime Dental Group, we're changing the way patients experience dentistry by bringing accessible, extended-hours dental care to the communities we serve.
- Passion Dental Group is one of Canada's fastest-growing dental support organizations, proudly partnering with over 70 dental practices across British Columbia, Alberta, Saskatchewan, and Ontario.
- We are passionate about helping our partner clinics thrive by providing the operational support, resources, and leadership they need to deliver exceptional patient care while preserving the unique identity and culture of each practice.
- At Passion, we believe our people are at the heart of everything we do. We are committed to creating an environment where our teams are empowered to grow, patients receive outstanding care, and our partners have the freedom to focus on what they do best.
- As a certified Great Place to Work®, we're building a different kind of dental organization—one that puts people first, invests in professional development, embraces innovation, and is driven by a shared commitment to excellence.
Equal Opportunity
- Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
- We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team.
- Limited AI-enabled tools may be used solely for note-taking during phone screening interviews.
- If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca