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About the Role

As a customer-facing engineer on the Public Sector Engineering team, you will embed directly with U.S. government customers to build and deploy AI applications supporting critical missions. This hybrid role requires owning delivery from prototype to production, shipping software that customers rely on, and working in ambiguous, fast-moving environments where model performance and urgent timelines are paramount. Your work will directly shape the capabilities of Scale's platform for the public sector.

Responsibilities

Embed with government customers to understand their mission, scope the problem, and turn it into working software.
Own delivery end-to-end: design, build, deploy, and maintain solutions at customer sites, from prototype to stable production.
Build robust backend systems and data integrations that connect customer environments to Scale's platform and back.
Partner with product and engineering to feed field signals back into the roadmap, so the patterns you build once become capabilities the whole team can reuse.
Serve as the technical point of contact for customer stakeholders, guiding adoption and maximizing mission impact.

Requirements

5+ years of software engineering experience, ideally in customer-facing, forward-deployed, or government contexts.
Strong production coding in Python and TypeScript (or comparable modern languages).
Comfort across the stack, including cloud platforms (AWS, Azure, or GCP), containers, Linux, and networking fundamentals.
Ability to operate independently in ambiguous, fast-moving environments and make sound trade-offs under pressure.
An active TS/SCI clearance.

Skills

Python
TypeScript
AWS
Azure
GCP
Linux
Networking fundamentals
LLMs
Generative models
Node
React
Kubernetes
Docker
Terraform
ETL pipelines
Data modeling
Data governance

Location

Washington DC
St. Louis
Hawaii
Suffolk

Work Type

Hybrid
Customer-facing
Full-time

Experience Level

5+ years of software engineering experience

Salary/Compensations

$223,200—$279,000 USD
$186,000—$233,000 USD

Benefits

Comprehensive health, dental and vision coverage
Retirement benefits
Learning and development stipend
Generous PTO
Commuter stipend

About the Company

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.