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About the Role

Family Service League is seeking a full-time Case Manager for the HUD-RRH program in Huntington. The Case Manager will assist homeless families in obtaining permanent housing by developing relationships with landlords, inspecting apartments, collaborating with agencies, conducting assessments, and linking clients with community resources to achieve self-sufficiency and housing stability.

Responsibilities

• Conduct comprehensive intakes and assessments with all clients.
• Develop individualized housing plans for each client.
• Meet with clients regularly.
• Locate appropriate housing for households who are homeless.
• Develop goal plans and conduct quarterly reviews.
• Provide referrals for community resources and support.
• Ensure timely completion of housing inspections.
• Address issues of safety, cleanliness, and hygiene.
• Assist with landlord negotiations.
• Work with clients in creating a budget and financial management plan.
• Provide ongoing support and counseling for clients in reaching their goals.
• Provide additional information/instruction on the skills required to secure and maintain permanent housing to program participants.
• Assist participants in the completion of all housing applications and ensure the applications are submitted to housing programs in a timely manner.
• Develop new housing resources.
• Escort participants to view apartments and other appointments as needed.
• Assist participants in moving into permanent housing, including attending lease signings, ensuring utilities are turned on, and coordinating transportation and moving.
• Participate in team meetings, case conferences, department meetings, weekly individual supervisory sessions, and staff training.
• Document and maintain up-to-date records on services provided.
• Provide crisis intervention.
• Advocate for client needs.
• Document all contact with and on behalf of the program participants.
• Perform all other duties as assigned.

Requirements

• At least 2 years of experience in human services.
• Knowledge of the homeless population and DSS policies and regulations required.
• Excellent organizational, time-management, and verbal and written communication skills.
• Proficient computer skills, including Microsoft Office.
• Valid and clean NYS Driver’s License required.
• Ability to sit and work at a computer for extended periods of time.
• Ability to travel to different FSL offices.

Skills

• Microsoft Office proficiency
• HMIS experience preferred
• Bilingual in Spanish preferred

Location

• Huntington

Work Type

• Full-time
• Onsite

Experience Level

• 2+ years of experience in human services

Education Level

• Bachelor’s degree required
• MSW or related graduate coursework preferred

Benefits

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• May be eligible for Public Service Loan Forgiveness (PSLF)
• Employee Discounts

About the Company

• Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.