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About the Role

As the Head of Partner Ecosystem and Growth, you will drive the adoption of JPMC Merchant Services solutions and expand its commerce ecosystem. You will define and execute the partnership ecosystem strategy by building deep partner relationships, shaping commercial and technical engagements, and aligning with the right partners to deliver best-in-class client experiences. You will also grow and support a vibrant developer and partner community to enable seamless integration of commerce solutions across verticals and regions, driving the long-term success and scale of JPMC Commerce Solutions.

Responsibilities

Build and nurture a thriving ecosystem of partner integrations for in-store, eCommerce and omnichannel merchant services that creates value for clients and partners, drives growth and innovation, and increases revenue for JPMC Merchant Services.
Identify and forge strategic partnerships with key stakeholders including developers, industry leaders, and ecosystem collaborators.
Create and launch scalable partner programs, including enablement, co-marketing, and co-selling initiatives by bridging internal teams with external partners for aligned goals and execution.
Work closely with a large group of internal stakeholders to ensure Commerce Solutions are easily accessible and integrated into a wide range of applications.
Define key performance indicators (KPIs) for ecosystem growth, tracking the progress of the organization’s efforts in growing the partner and developer base.
Lead key events such as developer meetups, and conferences that promote the growth of the JPMC Commerce ecosystem and provide valuable networking opportunities for developers and industry leaders.
Evaluate new business models quickly and with financial discipline, driving decisive outcomes that are agreed to by all stakeholders and then turned over for execution or removed from ideation.
Identify sales distribution channels for regional priorities and influence the global sales force for optimal P&L gains through direct client sales, partner distributions, or other commercial efforts to grow the global P&L.
Drive increased revenue through partners, by executing joint go-to market motions with other commercialization, marketing and sales teams to close deals.

Requirements

10+ years of experience in partner ecosystem development and commercialization across payment, commerce and/or technology industries.
Proven track record of building and scaling developer ecosystems, partnerships, and community engagement in a fast-paced, rapidly evolving space.
Strong business acumen with experience in strategic partnerships, negotiation, and driving the growth of developer communities and ecosystems as well as expertise in go to market, product marketing, and sales strategies.
Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders, including developers, partners.
Ability to translate complex technical concepts into accessible language for developers, partners, and external audiences.
Demonstrated leadership and people management skills, with the ability to inspire and collaborate with cross-functional teams, including engineering, marketing, and product.
Data-driven approach with experience in tracking, measuring, and reporting on ecosystem growth metrics and KPIs.
Excellent time management, communication, organization and project management skills.
Energetic, self-motivated and effective under pressure - must enjoy the challenge of working autonomously within a fast-paced and demanding working environment.
Demonstrates communication and diplomacy skills to work cross-organizationally to influence others, propel results/change and implement projects/processes on simultaneous projects.
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Skills

Partner Ecosystem Development
Commercialization
Payment Industry
Commerce Industry
Technology Industry
Developer Ecosystems
Partnerships
Community Engagement
Strategic Partnerships
Negotiation
Go to Market Strategies
Product Marketing
Sales Strategies
Communication Skills
Interpersonal Skills
Leadership Skills
People Management Skills
Cross-functional Collaboration
Data Analysis
KPI Tracking
Time Management
Organization Skills
Project Management Skills
Influencing Others
Driving Change
Implementing Projects/Processes

Location

Remote

Work Type

Full-time

Experience Level

10+ years

Benefits

Competitive total rewards package including base salary
Commission-based pay and/or discretionary incentive compensation
Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world’s leading merchant acquirer with over $2.2 trillion in annual transaction volume.
Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.
The organization is engaging in a multi-year international expansion, platform modernization, all while serving some of the largest company names on the planet.
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets.
The team of experts tackles complex challenges at every stage of the payment lifecycle.
Their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans