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About the Role

Community Care Physicians is seeking experienced, motivated leaders for Practice Manager opportunities in the Capital District area, offering roles in both primary and specialty care offices.

Responsibilities

• Oversee all aspects of day-to-day office operations, including task coordination, patient registration, telephone reception and triage, appointments, referrals, supply ordering, purchase order review, invoice processing, and equipment maintenance.
• Manage primary care practice initiatives (PCMH, EPC, CPCI, NCQA) to facilitate practice transformation.
• Coordinate, schedule, implement, and recommend training and staff development programs.
• Organize, improve, and report on the productivity of administrative staff and providers.
• Compile and analyze data on patient outcomes, QA, goal achievement, work studies, and performance issues.
• Prepare payroll accurately and in a timely fashion.
• Prepare software templates and assist with creating schedules for all providers in EMR.
• Create and ensure a working environment that protects patient confidentiality and medical information privacy.
• Collaborate with Site Medical Manager and Human Resources on employee relations, recruitment, benefits, corrective action, and terminations.
• Provide necessary information to administration staff for practitioner credentialing.
• Assist administration and laboratory staff in resolving demographic and/or billing errors.
• Ensure accurate, compliant coding and charge entry with practitioners and administration staff.

Requirements

• Prior experience working in healthcare.
• Strong customer service skills.
• Keen business sense.
• Effective communication skills for patient inquiries (telephone and in-person).
• Maintain a high level of confidentiality, discretion, and professionalism.
• Ability to work well independently.
• Solid interpersonal skills to establish and maintain cooperative and productive relationships.
• Strong knowledge of medical billing and computer systems and applications.
• Ability to work cohesively and inter-departmentally, building positive working relationships.

Skills

• Customer service
• Business acumen
• Communication
• Confidentiality
• Discretion
• Professionalism
• Interpersonal skills
• Medical billing
• Computer systems and applications
• Teamwork

Location

• Capital District area

Work Type

• Full-time

Experience Level

• Five years of medical office experience
• Three years in a supervisor/management capacity
• Clinical management experience as an RN or LPN strongly preferred

Education Level

• Bachelor's degree in health or business administration preferred

Salary/Compensations

• $76,000 - $90,000 Annually

About the Company

• Community Care Physicians (CCP) is a physician-owned medical practice with over 1900 employees, including more than 420 practitioners.
• CCP has over 70 practices located in Albany, Montgomery, Rensselaer, Saratoga, Schenectady, and Warren counties.
• The highest priority of everyone at CCP is to deliver top quality and efficient health care to patients while promoting professional satisfaction.

Equal Opportunity

• Community Care Physicians is an Equal Opportunity Employer.
• We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.