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About the Role

We are looking for a motivated, top-notch People Services Coordinator to join a stellar team and deliver exceptional results. We are a smart, fun place to work, aiming to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail.

Responsibilities

• Manage day-to-day inquiries, issues, and tickets related to general support.
• Serve as the first contact for employee assistance on various requests.
• Collaborate with cross-functional teams and team members from individual business units.
• Understand and respond to inquiries regarding company policies and procedures.
• Complete HR administrative tasks, including maintaining employee records, updating HRIS systems, and processing employee documentation.
• Assist with the onboarding process for new hires, including documentation, equipment/IT/Facilities setup, orientation sessions, and schedule coordination.
• Support payroll processing and time management tracking via record keeping, timesheet troubleshooting, and data management of personnel files.
• Serve as a point of contact for employee inquiries and requests, providing timely and professional assistance.
• Cultivate a culture that emphasizes responsiveness, innovation, diversity, and excellence.
• Perform other job-related duties as assigned.

Requirements

• Prior experience in data entry or administrative support roles is desirable.
• Proficiency in MS Office suite, particularly Excel and Word.
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time management skills.
• Ability to work collaboratively, explain the ‘Why,’ and influence others in a fast-paced environment.
• Effective communication skills, both written and verbal.
• Strong customer service focus.
• Ability to handle sensitive and confidential information with discretion.
• General knowledge of H1B Visas is preferred.
• Proven experience as an HR Assistant, Staff Assistant or relevant human resources/administrative position.
• Fast computer typing skills (MS Office, in particular).
• Hands-on experience with an HRIS or HRMS.
• Basic knowledge of labor laws.
• Excellent organizational skills.
• Strong communications skills.
• Degree in Human Resources or related field.
• Bachelor’s Degree in Business Administration and at least 2-3 years of customer service experience in a fast-paced environment or equivalent combination of education and experience.

Skills

• Data entry
• Administrative support
• MS Office Suite
• Excel
• Word
• Attention to detail
• Accuracy
• Organizational skills
• Time management
• Collaboration
• Communication (written and verbal)
• Customer service
• Handling confidential information
• HRIS/HRMS
• Typing skills

Location

• Austin, TX

Work Type

• Full-Time
• On-site

Experience Level

• 2-3 years customer service experience or equivalent combination of education and experience

Education Level

• Degree in Human Resources or related field
• Bachelor’s Degree in Business Administration

Salary/Compensations

• $20.19 - $21.63 hourly

Benefits

• 10 Days of PTO
• 10 Paid Holidays
• 2 Flex Days + More with Tenure
• Student Loan Repayment Employer Contributions
• Maternity/Paternity Award of up to $3,000
• FSA Options for Childcare
• Door Dash Pass
• Team Happy Hours
• Regional Night of Honors
• Up to $600 Student Loan Repayment Options
• Tuition Discounts
• Quarterly Team outings and events
• Professional development
• Leadership opportunities
• 401K Retirement Plans with company matching

About the Company

• Our story began in 2017 in Austin, TX with humble roots but big aspirations.
• From 1 center in North Austin, our movement has inspired thousands of clinicians and operators.
• Today, the ABC community is 10,000+ strong, serving thousands of children with ASD.
• We have an intentional focus on our core values.
• Each center is purpose-built, and each community of teammates is nurtured.

Equal Opportunity

• ABC is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA).
• We are committed to creating an inclusive environment for all employees.