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About the Role

The Community Navigator will work closely with Co-Executive Director focused on Programs and Services, staff, and the Coordinating Committee to help community members locate, connect, engage, and stay involved with the services they need to achieve their goals. Navigators will be mobile and serve as the bridge to guide individuals across different systems, city agencies, and organizations.

Responsibilities

• Conduct intakes and provide ongoing follow up and case support to community members
• Connect immigrants to legal service providers, social service organizations, and government representatives
• Distribute financial mutual aid payments
• Maintain comprehensive up-to-date notes and provide timely notification to community members of all activities regarding their case
• Accompany members to appointments (e.g., social service, Department of Motor Vehicles appointments and local courts) and provide transportation when needed
• Identify, compile and maintain lists of culturally and linguistically appropriate community services, programs and resources for use by community members
• Translate and interpret for members participating in CCSM programming
• Help community members use technology to access services, including navigating online portals and applications, using video conferencing platforms for appointments, and locating documents or forms on agency websites.
• Work with Programs and Services Department to identify service gaps and develop solutions to fill them
• Advocate for institutional accountability to language justice policies
• Coordinate accompaniment (e.g., social services, immigration courts, and local courts) with other staff members, volunteers and/or partner organizations
• Attend weekly staff meetings and monthly Coordinating Committee meetings
• Provide members with resources via virtual or in-person presentations, or through community tabling events

Requirements

• Commitment to CCSM’s mission, immigrant communities, and principles of collective liberation
• Bilingualism (English / Spanish) required
• Previous social service or legal experience is highly desirable.
• Willingness to work in both a remote and in-person setting
• Willingness to work flexible hours and travel for trainings, conferences, and accompaniment occasionally with personal vehicle
• Excellent organizational skills and attention to detail
• Good written and verbal communication skills
• Valid driver’s license, access to a car, and ability to travel
• Relationships with immigrant communities / Resident of Columbia or Greene County preferred
• Comfortable managing multiple projects independently and with a team
• Excellent project and time management skills
• Take feedback well and have a learning mindset
• Demonstrates cultural humility and ability to interact with others in a non-judgmental, empathetic, and professional manner.
• Directly impacted by or experience with immigration system preferred

Skills

• Bilingualism (English / Spanish)
• Social service experience
• Legal experience
• Organizational skills
• Attention to detail
• Written communication skills
• Verbal communication skills
• Project management skills
• Time management skills
• Cultural humility
• Empathy
• Professionalism

Location

• Hudson, NY

Work Type

• Part-time
• Hybrid

Salary/Compensations

• $ 28.74 per hour

Benefits

• Unlimited paid time off with prior approval
• 401(k) with employer contribution
• Equity-based compensation adjustments
• Paid Holidays and end of year office closure
• 16 weeks of fully paid parental leave
• Work computer, cell phone, and mileage reimbursement
• Language learning stipend and professional development funds
• Interpretation and safety trainings
• Digital security benefits package (professional and personal)

About the Company

• CCSM organizes with (im)migrants and allies to collectively support, empower and defend our communities.
• CCSM is building a representative staff that contributes to leadership development within our community.
• We will provide training and mentorship to applicants who we believe would be a strong addition to our team but do not have all of the qualifications below.
• We collectively develop work portfolios that match individual skill sets and organizational aspirations.

Equal Opportunity

• CCSM is an equal opportunity employer and strongly encourages people of color, women, working-class people, LGBTQIA+ people, immigrants, formerly incarcerated people, and people with disabilities to apply.