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About the Role

The Data Analyst, in partnership with the Manager of Accounting and Reporting and CFO, is responsible for data maintenance and oversight to uphold the integrity of data collection and reporting across the agency. This position tells client stories with data and utilizes best practices to serve CFR staff who strive to achieve good outcomes for clients.

Responsibilities

• Quality Control: Analyze CFR’s client management system (CMS) data to identify erroneous or missing entries and liaise with program teams to ensure correct and complete data entry for data validation.
• Data Management: Maintain menu options within CFR’s CMS and tangential resources, analyze and reconcile CFR’s CMS data for profiling current and past client cases for reporting purposes, and manage tabular data utilizing tools such as SQL.
• Provide administrative support to staff regarding CFR’s CMS menus and records.
• Support transition to cloud-based client management system and ongoing system improvements and processes.
• Reporting: Create dashboards and other analyses of aggregated data utilizing tools such as PowerBI.
• Prepare government contract reports.
• Provide reporting and analysis of client and case outcomes and workload data for internal and external audiences.
• Improve the organization’s capacity to tell client stories with data in support of CFR’s communications, development, and policy functions.
• Work on special projects as needed.

Requirements

• A minimum of 3 years of relevant work experience.
• Demonstrate Commitment to CFR’s mission and core values.
• Experience with computerized case management systems (such as PDCMS, LegalServer)—data entry, running of error reports, and compliance monitoring.
• A strong attention to detail and the ability to work independently and under tight timeframes.
• An ability to work collaboratively within a high paced multidisciplinary environment with staff who have many competing priorities.
• Strong interpersonal communication skills, demonstrated sensitivity to DEIB issues, teamwork skills and an aptitude for problem solving.

Skills

• Data management systems
• Program reporting
• Contract compliance
• Performance monitoring/benchmarking
• PowerBI
• SQL
• Adobe
• Excel expertise including preparation of pivot tables
• Communication skills
• Judgment
• Initiative
• Capacity to complete self-directed tasks
• Ability to work with and support diverse teams

Location

• Manhattan - New York, NY 10013

Work Type

• Full-Time
• Primarily in-person workforce
• Generous telecommuting policy
• Expect to be in person on an as needed basis

Experience Level

• Experienced

Education Level

• 4 Year College Degree
• Bachelor’s Degree in Data Analytics or equivalent

Salary/Compensations

• $74,500.00 - $85,500.00 Salary/year

About the Company

• The Center for Family Representation Inc. (CFR) is an award-winning, innovative law and policy organization that serves primarily Black and Brown families and youth in Queens, Manhattan, the Bronx, and Staten Island with an interdisciplinary legal defense model that serves more than 3200 clients every year.
• CFR was originally founded in 2002 to dramatically change the trajectory of indigent parents being prosecuted by the City’s Administration for Children’s Services (ACS).
• Our goal is to defend and protect our clients’ rights, reduce the harm of family separation and prevent or minimize the time any child spends in the foster system.
• As an agency committed to securing justice for families, we built the Youth Defense practice (YDP) to defend youth at risk of family separation through incarceration.
• YDP uses the same interdisciplinary model to represent youth being prosecuted in Queens, Manhattan, and the Bronx during Probation Adjustment and in Delinquency proceedings in Family Court.
• CFR’s Home for Good program provides legal and social work services to clients in immigration, civil legal services and criminal defense matters, to afford clients an efficient and well-coordinated one-stop solution to a range of issues that threaten family stability.
• Recognized as experts in our fields, we annually train over 1500 practitioners in the city, state and around the country on strategies to promote family preservation and interdisciplinary representation, and we provide community based “Know Your Rights” presentations to parents, youth and service providers.
• We advocate at the city, state and national level for policies that reduce the harm of family separation, and promote parent engagement and justice for youth and families.