Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. This role focuses on coaching to sales, revenue growth, and operational integrity with an emphasis on successful sales and client experience behaviors while delivering a high level of client service.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
• Actively seek and deliver client introductions to the right team members to achieve growth targets and execute successful sales initiatives.
• Use independent judgment and discretion to make sound financial decisions.
• Create and execute business development plans.
• Actively support the execution of partner-produced sales and branch initiatives.
• Provide training, development, and coaching to branch teams on mission and how to effectively engage to deliver on targets.
• Foster the right environment for branch teams and clients.
• Manage talent functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring compliance.
• Deliver client engagement and education using available tools and systems.
• Foster a culture focused on providing an exceptional client experience.
• Analyze and resolve problems pertaining to branch operations and client satisfaction.
• Foster a culture of disciplined risk management, helping teams identify and mitigate risks.
• Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects and additional duties as required.
• Consistently adhere to regulatory and compliance policies and standards.
• Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent education level.
• Minimum 6+ years of overall branch sales experience.
• Minimum 2+ years in a leadership role.
• Undergraduate Degree (4 years or equivalent) preferred.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships by identifying needs and delivering tailored solutions.
• Fosters or supports a positive work culture and productive work environment.

Skills

• Creating Diverse and Cohesive Team
• Education, Coaching and Mentoring
• Prioritize Competing Demands
• Drive for Results
• Profit Discipline

Location

• Staten Island, NY 10312

Work Type

• Full-time

Experience Level

• 6+ Years of overall branch sales experience
• 2+ Years in a leadership role

Education Level

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• Undergraduate Degree (4 years or equivalent) preferred

Salary/Compensations

• $59,085.00 - $99,485.00

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• Flagstar is an Equal Opportunity Employer.
• We are committed to providing clear and accurate compensation information in accordance with applicable laws.
• Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law.
• Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

Equal Opportunity

• Flagstar is an Equal Opportunity Employer