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About the Role

The Executive Assistant will provide strategic, high-level administrative and operational support to the Consumer Lending Enablement Executive and team. This role also supports cross-LOB and enterprise work including partnerships with leadership teams, senior stakeholders and employee networks – specifically HOLA, by preparing materials and ensuring alignment of key deliverables. The Executive Assistant will play a critical role in enabling the Executive to lead effectively, removing friction from day‑to‑day operations and ensuring high‑quality execution across all responsibilities.

Responsibilities

• Providing diverse and confidential administrative support, including extensive calendar management.
• Supporting management with administrative tasks.
• Coordinating travel arrangements.
• Processing expenses.
• Gathering and reporting information relevant to/for the executive.
• Responding to incoming mail.
• Assisting with organizing in-person meetings and off-sites.
• Managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
• Strategic Executive support.
• Complex Calendar, Communication and Stakeholder Management.
• Cross-Team, Region and -LOB coordination.
• Document and deck preparation.
• Solves problems, resolving issues independently to remove friction for the Executive’s Day.
• Budget & Expense Management – managing reimbursements, expense reports and budget tracking.
• Travel and event planning – coordinating regular leadership meetings, travel/market visits and offsite leadership meetings.
• Communicates with executives and line management to gather and convey relevant information.
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment.
• Manages the calendar of multiple stakeholders proactively, effectively resolving conflicts that arise in a professional manner.
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies.
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills.
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment.

Requirements

• 3 – 5+ years of experience providing administrative support at the senior management level.
• Excellent time management, multi-tasking, and prioritization skills.
• Advanced skills in Outlook and other MS Office programs.
• Deep knowledge of software applications including Concur, Visio, Tableau etc.
• Highly organized with strong attention to detail.
• Ability to work effectively under pressure and time constraints.
• Strong written and verbal communication skills, with a demonstrated ability to interface with all levels of leaders.
• Experience in a fast-paced environment.
• Experience coordinating across organizations and lines-of-business.
• Preferred Business understanding.
• 1-2 years business support.
• 1 year project management.

Skills

• Executive decision‑support readiness – able to anticipate what you need for meetings, prep, and follow‑ups.
• Understanding of enterprise priorities – ability to align scheduling, prep materials, and communications with key business objectives.
• Analytical thinking – can distill information, summarize decks, and escalate what matters.
• Quality control mindset – notices inaccuracies, gaps, and inconsistencies before they reach you or your peers.
• Document and deck preparation – strong PowerPoint, Word, Excel; can polish materials for senior audiences.
• High confidentiality – handles sensitive topics (people, strategy, financials) with absolute discretion.
• Technology fluency – Mastery of Microsoft 365 including Outlook, Teams, SharePoint, Excel and PowerPoint.
• Adaptability - thrives in fast‑moving, ambiguous environments.
• Forward-looking mindset – anticipates needs before they arise.

Location

• US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550)
• US - MA - Springfield - 1414 MAIN ST - ONE MONARCH PLACE (MA9414)
• US - NJ - Iselin - 194 WOOD AVE S (NJ7550)
• US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Work Type

• 1st shift (United States of America)
• 40 hours per week

Experience Level

• Senior management level
• 1-2 years business support
• 1 year project management

Education Level

• Bachelors/Undergraduate degree preferred

Salary/Compensations

• $34.00 - $65.07 hourly pay

Benefits

• This role is currently benefits eligible.
• Industry-leading benefits.
• Access to paid time off.
• Resources and support to our employees.

About the Company

• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
• We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
• Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
• We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
• This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
• We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
• These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
• Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
• Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
• Internal employees who are currently working from home are still eligible to apply.
• However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.
• At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
• Join us!