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About the Role

The Care Manager will manage a patient panel, aiming for 30-50 patients per month. Responsibilities include completing due diligence on all assigned patients and ensuring 90% of patients receive billable encounters monthly, unless medically unable. The role focuses on providing prevention and intervention for multiple disease conditions through motivational coaching, developing positive patient interactions, improving revenue through billable Care Management episodes, and creating detailed care plans for both doctors and patients. The Care Manager must understand healthcare goals for chronic disease management and attend mandatory meetings.

Responsibilities

Manage a patient panel of 30-50 patients per month.
Complete due diligence on 100% of assigned patients.
Complete billable encounters on 90% of assigned patients monthly.
Provide prevention and intervention for multiple disease conditions through motivational coaching.
Develop positive patient interactions on behalf of practices.
Improve revenue by creating billable Care Management episodes.
Increase visits for management of chronic conditions.
Develop detailed care plans for doctors and patients.
Understand healthcare goals associated with chronic disease management.
Attend regularly scheduled meetings, including Monthly Clinical Update Meeting and monthly 1:1 with supervisor.

Requirements

Graduates from accredited Schools of Nursing (LPN, LVN, RN, BSN, etc.).
Current COMPACT license to practice as an RN/LVN/LPN held in current state of residence with no disciplinary actions noted or licensed in the non-compact state where the applicable practice is located.
A minimum of two (2) years of clinical experience in a clinic setting, Med/Surg, Case Management, and/or home health care.
Hands-on experience with Electronic Medical Records.
Understanding of Windows desktop and applications (Microsoft Office 365, Teams, Excel, etc).
Must work in a HIPAA compliant area in home to conduct Care Management duties.
Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills.
Ability to quickly learn new technology through video tutorials and resources in a self-led environment.
High Speed Internet (Minimum Download – 18mbps/Upload 6mbps).
Must have a Desktop or Laptop computer in good working order (Windows or Mac OS).
Excellent verbal, written and listening skills.

Skills

Motivational coaching
Electronic Medical Records
Windows desktop applications
Microsoft Office 365
Microsoft Teams
Microsoft Excel
HIPAA compliance
Initiative
Judgment
Organization
Time-management
Problem-solving
Decision-making
Technology learning
Verbal communication
Written communication
Listening skills
Condition-related warning sign recognition
Documentation
Prioritization
Clear diction
Phone etiquette
Patient care
Customer service
Technological troubleshooting

Location

Remote

Work Type

Remote
Full-time

Experience Level

Minimum of two (2) years of clinical experience

Education Level

Graduates from accredited Schools of Nursing (LPN, LVN, RN, BSN, etc.)

Salary/Compensations

$10.00 per completed patient encounter up to 99 encounters/month.
$10.25 per completed patient encounter for 100-149 encounters/month.
$12.00 per completed patient encounter for 150-199 encounters/month.
$14.00 per completed patient encounter for 200-249 encounters/month.
$16.00 per completed patient encounter for >250 encounters/month.
$1/encounter incentive compensation for bilingual contractors (applied if hired into a bilingual position).

Benefits

Streamline designed technology for Chronic Care operations
Autonomous and Flexible Work Environments
Opportunities to learn and grow

About the Company

Esrun Health utilizes a productivity-based pay structure.
Established and secure company since 1976, providing critical software solutions for many verticals in countries ranging from North America, Europe, Asia, and Australia.
Core Values that unite and guide us.
Community Involvement and Social Responsibility.