Account Manager, Small and Medium Business Group (SMBG) at Meta | Austin, TX, US | Rezi

Account Manager, Small and Medium Business Group (SMBG) at Meta

Account Manager, Small and Medium Business Group (SMBG)

Meta · Austin, TX, US

4 weeks ago

Account Manager, Small and Medium Business Group (SMBG)

Meta · Austin, TX, US

a month ago
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About the Role

Join Meta's Small and Medium Business Group (SMBG) as an AI-driven sales leader. You will leverage cutting-edge AI capabilities to identify new opportunities, optimize sales strategies, and empower businesses worldwide to grow faster, smarter, and stronger. This role is crucial in shaping the future of advertising and sales at Meta.

Responsibilities

  • Manage and develop a portfolio of client accounts, achieving and exceeding sales targets and performance metrics, ensuring high levels of customer satisfaction.
  • Identify upselling and cross-selling opportunities, and create targeted business strategies, through customer strategic planning, operational rigor and sales acumen.
  • Harness data insights to inform strategic decision-making, leveraging AI and automation to deliver tailored client recommendations, and adoption of Meta's products.
  • Educate clients on product solutions and best practices to drive the adoption of Meta's proven value solutions, thereby enhancing and growing existing business partnerships.
  • Collaborate with cross-functional teams to design and implement solutions that align with client objectives.
  • Drive sales process from scoping to closure, executing end-to-end pipeline management with operational rigor, leveraging tools such as CRM to drive business outcomes.

Requirements

  • 5+ years experience in sales, account management, or business development sectors.
  • Proven ability to navigate ambiguous and rapidly changing environments, demonstrating flexibility and a growth mindset in response to new challenges and opportunities.
  • Demonstrated capacity to thrive in team-focused environments with a customer-centric approach, prioritizing deadlines and business goals.
  • Experience leveraging data analysis, problem-solving, and strategic planning skills to translate business objectives into actionable plans.
  • Proven track record of working collaboratively with cross-functional teams, sharing knowledge and expertise to drive collective success and achieve business outcomes.

Skills

  • AI-driven sales
  • Client-centric mindset
  • AI capabilities
  • Sales strategies
  • Data insights
  • AI and automation
  • Product solutions
  • CRM
  • Data analysis
  • Problem-solving
  • Strategic planning
  • Cross-functional collaboration
  • Meta's advertising solutions
  • Responsible, ethical AI practices
  • Integrating AI tools
  • Sales
  • Advertising
  • Prompt/context engineering
  • Agent orchestration
  • Emerging AI technologies
  • Internal stakeholder management
  • Excel
  • Google Suite
  • Data analytics tools

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • 5+ years

Education Level

  • Bachelor’s Degree
  • Advanced degree in a relevant field
  • Certifications in account management
  • Certifications in project management

Salary/Compensations

  • $86,000/year to $130,000/year + bonus + equity

Benefits

  • bonus
  • equity

About the Company

  • Meta is building a world where technology and creativity converge to drive business growth, empower communities, and shape the future of advertising.
  • We connect businesses with the communities that matter most to them.
  • We are a team of innovators and sales experts with demonstrated product expertise, passionate about harnessing the power of AI to drive revenue and deliver exceptional experiences for our customers.
  • We are a global organization making a real difference in the lives of businesses and communities around the world.