Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Senior Project Manager will actively manage the delivery of new consumer-facing functionality to J.Crew Group brand websites, managing both large-scale initiatives and short-burst enhancements. This role involves managing daily scrum ceremonies, backlog refinement, scope discussions, design sessions, and sprint planning, serving as a liaison between Business/Product teams and Engineering, QA, and Web Operations. The ideal candidate puts the team first, empowering members to drive efficiency, growth, and excellence in a supportive, safe, accepting, and collaborative space.

Responsibilities

Drive the building and implementation of enhanced web experiences for J.Crew Group websites (jcrew.com, factory.jcrew.com).
Flex outside of digital as needed to support organizational peak readiness and execution.
Lead daily stand-ups, assist in impediment removal, and work closely with Product partners for backlog refinement, sprint planning, and overall delivery.
Pivot between Scrum Master duties, Agile methodologies, and traditional waterfall delivery based on project needs.
Support the front-end and back-end code release process by coordinating with Tech Operations.
Partner with QA, Engineering, DevOps, and PMO to improve workflows and processes for a streamlined CI/CD process.
Act as support for site issue resolution in production and lower environments.
Enable the creation and application of A/B tests for new site experiences and support the evaluation of test results.
Partner with vendors to introduce new integrations and functionalities, ensuring existing products and tools meet business needs.
Support the engineering team by creating temporary website features and applying bug fixes using HTML, CSS, and JavaScript.
Coordinate overlapping operational efforts with cross-functional teams.
Ensure all work is tracked in JIRA and collaborate via multiple software tools.
Manage team budget, including quarterly CEA submissions, accruals, forecasts, and invoice reviews.

Requirements

BA/BS degree.
Excellent verbal and written communication skills.
Ability to work effectively across internal and external organizations.
Strong organizational skills.
A team player focused on improving customer, business, and technical team member experiences.
3-5 years of relevant eCommerce experience.
Working knowledge of Agile and Waterfall delivery methodologies.
Experience with software workflow tools like Smartsheet/JIRA/Confluence.
Experience with collaboration tools like Microsoft Teams.
Desire to evolve the overall operations landscape, documenting new guidelines, standards, and strategies.
Ability to thrive in a quick-turn, fast-paced environment with multiple stakeholders and varying team structures.
Willingness to apply even if not all qualifications are met, with a focus on curiosity and a desire to make an impact.

Skills

HTML
CSS
JavaScript
JIRA
Smartsheet
Confluence
Microsoft Teams

Location

Remote

Work Type

Hybrid
Full-time

Experience Level

Senior
3-5 years

Education Level

BA/BS

Salary/Compensations

$120,800.00 - $155,400.00

Benefits

Medical insurance
Dental insurance
Prescription insurance
Vision insurance
Family planning support (fertility, adoption & surrogacy)
Fitness discounts
Medical travel
Associate discount across all brands
Summer Fridays
Winter break
PTO package

About the Company

J.Crew creates classics that feel familiar and refreshingly new, crafted with quality and a distinctive point of view.
The company focuses on inspiring personal style and making customers feel confident and celebrated.
J.Crew is committed to Diversity, Equity, Belonging & Sustainability.
J.Crew Group aims to pay competitively and offers a total rewards strategy including bonus opportunities, competitive benefits, and perks.

Equal Opportunity

JCG is committed to creating a community and culture that builds belonging.
JCG is committed to Diversity, Equity and Inclusion efforts.
JCG affirmatively provides equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.