About the Role
This role offers a unique opportunity to partner directly with the President, North America, supporting a key leader in a critical market. You will act as a trusted advisor, enabling leadership effectiveness, managing priorities, and driving business outcomes with exposure to senior leaders, customers, and industry stakeholders.
Responsibilities
- Manage a complex executive calendar, ensuring effective prioritization of meetings, business commitments, travel, and stakeholder engagement.
- Serve as a proactive partner to the President, anticipating needs, identifying scheduling conflicts, and ensuring preparedness for key meetings.
- Coordinate domestic and international travel arrangements, including detailed itineraries, briefing materials, logistics, and expense management.
- Organize and support leadership meetings, town halls, business reviews, and other strategic forums, including agenda development, document preparation, and action tracking.
- Facilitate effective communication between the President's office and internal/external stakeholders, fostering collaboration.
- Prepare, draft, edit, and coordinate high-quality correspondence, presentations, reports, and other materials, often involving confidential information.
- Support key business initiatives and special projects by coordinating activities, tracking deliverables, and ensuring deadlines are met.
- Maintain the highest standards of confidentiality, professionalism, resilience, and discretion while managing sensitive business information.
- Anticipate, assess, and respond effectively to unexpected business challenges, scheduling disruptions, and urgent executive priorities.
- Support employee engagement activities, leadership visits, customer meetings, and other events that strengthen business performance and organizational culture.
- Partner across the North America leadership team to navigate organizational priorities, influence outcomes, and drive alignment on key initiatives.
Requirements
- Bachelor's degree or equivalent professional experience.
- 8+ years of experience supporting senior executives, preferably within a global, matrixed organization.
- Demonstrated ability to manage complex calendars, competing priorities, and high-volume executive demands with exceptional attention to detail.
- Proven ability to handle confidential information with discretion, professionalism, and sound judgment.
- Experience supporting a C-suite executive, business unit president, or senior commercial leader.
- Experience coordinating executive-level meetings or leadership team operations.
- Project management experience, including tracking deliverables across multiple stakeholders and workstreams.
- Familiarity with CRM, expense management, or collaboration platforms used in large global organizations.
- Experience working within publishing, media, education, information services, or professional services organizations is preferred.
Skills
- Outstanding organizational, communication, and relationship-building skills.
- Ability to work effectively with stakeholders at all levels, including executive leadership.
- Advanced proficiency with Microsoft 365 applications, including Outlook, PowerPoint, Word, Teams, CoPilot, and Excel.
- Highly proactive, resourceful, and adaptable.
- Ability to anticipate needs and solve problems independently.
- Thrive in a fast-paced environment.
- Crisis management, sound decision-making, and flexibility.
Location
- New York
Work Type
- Hybrid Working
Experience Level
- 8+ years of experience supporting senior executives
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $70,000 - $95,000
Benefits
- Medical, Dental and Vision
- 401(k) with company match and contribution
- Hybrid office working policy, Summer Hours, and paid time off
- Flexible Spending and Commuter programs
- Multiple Life insurance options
- Disability coverage
- Tuition Assistance
- Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
- Employee Assistance Program
- Family friendly benefits and a variety of employee discounts
- An array of Employee Social Networks
About the Company
- Springer Nature is one of the leading publishers of research in the world, publishing the largest number of journals and books and pioneering open research.
- Through leading brands, trusted for over 180 years, they provide technology-enabled products, platforms, and services to researchers, health professionals, and educators.
- The company is proud to be part of progress, working with communities to share knowledge and bring greater understanding to the world.
- Springer Nature recognizes that great talent develops through many paths and encourages applications from individuals with strong transferable skills supported by relevant experience.
- Their hiring approach balances skills, experience, and potential for short-term effectiveness and long-term growth.
Equal Opportunity
- Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the EEOC Know Your Rights poster.
- At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas.
- They believe that diverse perspectives drive progress and are committed to creating an environment where people and ideas can flourish.
- If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.
