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About the Role

AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here! As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.

Responsibilities

Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents.
Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
Follow-through. By understanding what’s important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they’ve been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood – you help to paint a picture of what it’s like to call your community home.
A genuine desire to help both residents and colleagues in Creating a Better Way to Live.

Requirements

A high school diploma or equivalent (GED) required
1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
Strong interpersonal and communication skills
Proficiency in using property management software and Microsoft Office Suite
Knowledge of fair housing laws and regulations
Ability to work independently and as part of a team
Excellent organizational and multitasking abilities

Skills

Customer service
Sales
Marketing
Communication
Interpersonal skills
Property management software
Microsoft Office Suite
Fair housing laws
Organizational skills
Multitasking

Location

North Bethesda, Maryland

Work Type

Full-time

Experience Level

1-2 years

Education Level

High school diploma or equivalent (GED)

Salary/Compensations

$41,000.00 - $57,000.00

Benefits

Comprehensive benefits — health, dental and vision
401(k) with company match
Paid vacation and holidays
Tuition reimbursement
Employee stock purchase plan
20% discount on apartment homes

About the Company

AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders.
With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates.
We take that purpose seriously and expect you will as well.
By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates.
Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.

Equal Opportunity

AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.
We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.