About the Role
Performs the administrative functions of the Property Management Team, ensuring a high level of professionalism in property issues, including timely response to and resolution of tenant requests or concerns.
Responsibilities
- Provide full administrative support, including phone support, typing reports, filing, and distribution of correspondence.
- Schedule and coordinate meetings and special events.
- Assist in lease administration activities, including tenant contacts and insurance information; generate reports.
- Prepare and coordinate bid proposals, service contracts, and approved invoices.
- Assist in the bidding process and support Property Managers in ensuring compliance with C&W’s policies and procedures.
- Prepare and code invoices for Property Manager’s approval.
- Ensure office is stocked with necessary supplies.
- Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software.
- Track and file contracts and insurance certificates; maintain a follow-up system for expirations.
- Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on the status of tenant work orders.
- Maintain the property purchase order system.
- Maintain lease and contract files, as well as other files within the property management office.
- Promote and foster positive relationships with tenants and clients and track service calls.
- Assist with monthly and quarterly management reports and annual budget preparation.
- Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval.
Requirements
- Proficiency in Microsoft Office Suite.
- Ability to give and take direction.
- Ability to interface with decision makers in a professional manner.
- Ability to maintain confidential information.
Skills
- Communication Proficiency (oral and written)
- Customer Focus (internal and external)
- Organization Skills
- Interpersonal Skills
- Initiative
- Multi-tasking
Location
- Office environment
Work Type
- Full-time
Experience Level
- Customer service experience preferred
Education Level
- High school diploma/GED equivalent
- Bachelor Degree preferred
Salary/Compensations
- $24.52 - $28.846153
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance programs
- Disability insurance programs
- Paid time away from work
- Unpaid time away from work
About the Company
- Cushman & Wakefield is a global real estate services firm.
Equal Opportunity
- Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
- Discrimination of any type will not be tolerated.
- In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
