Gestionnaire de territoire senior/Senior Territory Manager (Montreal, QC) - Johnson & Johnson Médecine innovatrice/Johnson & Johnson Innovative Medicine at Johnson & Johnson Innovative Medicine | Toronto | Rezi

Gestionnaire de territoire senior/Senior Territory Manager (Montreal, QC) - Johnson & Johnson Médecine innovatrice/Johnson & Johnson Innovative Medicine at Johnson & Johnson Innovative Medicine

Gestionnaire de territoire senior/Senior Territory Manager (Montreal, QC) - Johnson & Johnson Médecine innovatrice/Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine · Toronto

3 days ago

Gestionnaire de territoire senior/Senior Territory Manager (Montreal, QC) - Johnson & Johnson Médecine innovatrice/Johnson & Johnson Innovative Medicine

Johnson & Johnson Innovative Medicine · Toronto

3 days ago
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About the Role

We are searching for the best talent for a Senior Territory Manager - Oncology for the Montreal, QC territory. Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Responsibilities

  • Represent Johnson & Johnson Innovative Medicine (J&J IM) with health care providers (face to face and virtual) related to our core business and activities, to achieve sales forecasts.
  • Cultivate relationships with key decision makers and apply compliant, consultative and persuasive, selling skills to increase access and gain product support to achieve Company and brand specific customer objectives.
  • Build purposeful internal and external networks to develop and drive collaborative and valuable solutions based on their knowledge of the healthcare ecosystem.
  • Leverage iConnect/CRM platform for planning and execution for 100% of calls, omni-channel email and suggestion deployment and educational event inputs.
  • Use in-depth product and clinical therapeutic knowledge to influence decision-making that benefits the patient.
  • Proactively research the competitive landscape to adapt strategies to build customer loyalty.
  • Leverage field insights to uncover education needs of HCPs, aligns those education needs to MEM led educational platforms, organizes, and executes regional learning activities for HCPs.
  • Deliver and advance culture of customer centricity and Everyday Integrity by leading accountability for 100% compliance with CRM deployment metrics, Healthcare Compliance, expenses, samples and training standard operating procedures (SOP) and timelines.
  • In alignment with the annual training “Annual Complaint (Adverse Events, Special Situations, and Product Quality Complaints) Awareness Training”, report to Local Medical Safety Canada (LMSC)/Local Pharmacovigilance Team any complaints (Adverse Events, Adverse Drug Reactions and Special Situations and Product Quality Complaints) received about any J&J Innovative Medicine product, from anyone and anywhere, within one (1) business day or no later than calendar day three (3) in the event of a public holiday.
  • Prepare and participate in regularly scheduled calls with sales team, marketing team and all company meetings.
  • Prepare and complete required prework and training for all National Business Meetings and Regional Meetings and actively participates throughout.
  • When selected, attend, prepare, and actively participate in specific Medical Conferences.
  • Use quantitative data, qualitative data, and available tools to assess Territory business conditions and performance.
  • Build awareness of high-value customers and profiles customer base according to brand segmentation strategy. Differentiate and target activities and resources to drive results across priority segments.
  • Develop and execute a compliant Territory business plan, that is customer-centric and aligns with Company objectives. Evaluate progress and modify plan based on marketplace knowledge and customer needs.
  • Challenge self to employ unique and compliant strategies to gain increased access to and commitment from customers. Adapt conventional ‘tried and true’ approaches to improve business results and efficiencies. Find opportunities to institute new thinking.
  • Participate in best practice sharing discussions amongst colleagues.
  • Adhoc/occasional work on company workstream projects

Requirements

  • Bachelor’s Degree
  • 5+ years Business/Sales experience
  • Bilingual proficiency required (French and English, both written and spoken), due to the need to interact with both local stakeholders and partners who operate exclusively in English.
  • Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
  • The ability to diagnose customer needs using clinical and practice insights, tailor evidence-based recommendations, and persuade HCPs to adopt solutions that align with patient and business outcomes.
  • The skill to segment accounts, set priorities and measurable goals, and implement adaptive, resource-aligned plans that drive sales, access, and market share within the territory.
  • A deep, up-to-date understanding of relevant disease states, product data, and treatment pathways used to educate customers, support clinical decision-making, and identify when escalation to Medical Affairs is needed.
  • The capability to use CRM and channel analytics to plan, document, and optimize outreach across in-person and digital channels, turning quantitative and qualitative data into actionable territory decisions.
  • The capacity to develop trusted, collaborative relationships with HCPs and internal stakeholders, influence decisions without formal authority, and mobilize cross-functional support to achieve customer-centric solutions.
  • Consistent adherence to regulatory, company, and pharmacovigilance requirements, timely reporting of adverse events or complaints, and transparent, ethical conduct in all interactions.
  • The ability to simplify complex clinical information into clear, persuasive messages for diverse audiences, and to deliver engaging, compliant presentations in both virtual and face-to-face settings.
  • Valid driver’s license & good driving history.
  • Ability to lift a box of marketing materials (<10lbs).
  • Expectation to use a computer (excel, ppt, word, outlook & CRMs), tablet & web camera.

Skills

  • Oncology
  • Pharmaceutical Sales
  • Sales – Oncology/Hematology (Commission)
  • Clinical Experience
  • Communication
  • Cross-Functional Collaboration
  • Customer Centricity
  • Customer Retentions
  • Data Savvy
  • Developing Partnerships
  • Hematology
  • Market Knowledge
  • Performance Measurement
  • Pharmaceutical Industry
  • Pharmaceutical Sales Marketing
  • Problem Solving
  • Product Knowledge
  • Relationship Building
  • Sales
  • Sales Projections
  • Sales Trend Analysis
  • Strategic Sales Planning
  • AI/Tech
  • Consultative / Insight-Based Selling
  • Strategic Territory Planning & Execution
  • Clinical & Therapeutic Knowledge
  • CRM & Data-Driven Decision Making (including Omnichannel Proficiency)
  • Relationship Building & Influence
  • Compliance, Ethics & Patient Safety (Everyday Integrity)
  • Communication & Presentation Skills

Location

  • Montréal, Quebec, Canada

Work Type

  • Hybrid

Experience Level

  • Senior
  • 5+ years

Education Level

  • Bachelor’s Degree
  • Science
  • Business
  • Any Health-Related field

Salary/Compensations

  • $107,550.00 - $157,550.00

Benefits

  • Eligible for a discretionary performance bonus.

About the Company

  • At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases arePrevention, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
  • As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Equal Opportunity

  • At Johnson & Johnson, we value diversity and inclusion. We are committed to recruiting, developing, and retaining talent that reflects the diversity of our customers and the communities we serve.
  • Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential. #RPONA