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About the Role

Memorial Sloan Kettering Cancer Center (MSK) is seeking a dedicated professional to join their team. This role involves staff supervision, operations management, quality assurance, and performance improvement initiatives, all contributing to the mission of ending cancer for life.

Responsibilities

• Interviews candidates to assess relevant skills and experience.
• Assesses potential applicants based on position requirements and provides input into selection.
• Orients new staff, covering departmental overview, job responsibilities, safety guidelines, and policies.
• Conducts in-service training, demonstrating equipment and supplies, and monitoring skill acquisition.
• Provides weekly feedback to managers on trainee progress and recommends solutions for problems.
• Completes Initial Competency Assessment Form and verifies employee competencies within the initial employment period.
• Instructs employees on cleaning, waste handling, standard precautions, and safety procedures, and is available for consultation.
• Provides ongoing feedback to staff on performance, recognizing accomplishments and improvements.
• Documents performance issue discussions and utilizes the Corrective Action Process when needed.
• Conducts performance appraisal processes and documents employee performance, recommending development plans.
• Seeks and follows up on staff input regarding operational and staff management improvements.
• Maintains employee departmental files according to center guidelines.
• Prepares staff schedules and dispatch sheets, resolving staffing issues and assigning breaks.
• Prioritizes activities and assigns work to meet workload requirements.
• Anticipates and responds to special/emergency requests, notifying managers and rearranging workloads.
• Assigns routine activities fairly to ensure balanced workloads.
• Develops, revises, and submits staff assignment schedules for approval.
• Approves vacations and time off according to departmental policy, ensuring adequate coverage.
• Identifies needs for staff coverage and submits requests for overtime or temporary staff.
• Ensures maintenance and cleaning work is completed according to policy and manufacturer guidelines.
• Ensures work is completed within specifications and time frames, informing clients of any issues.
• Communicates necessary information to supervisors and managers of other shifts for smooth transitions.
• Identifies issues and trends requiring action and makes suggestions to managers.
• Prepares incident reports documenting accidents.
• Ensures adequate supplies are available by notifying the business management office of needed quantities.
• Secures and distributes supplies to staff when not available in assigned closets.
• Monitors and enforces compliance with departmental standards and regulatory requirements.
• Conducts daily inspections to ensure compliance with Quality Assurance objectives.
• Completes daily Quality Assurance inspection forms, identifies deficiencies, and ensures correction.
• Monitors staff compliance with regulatory requirements and policies, providing timely feedback.
• Provides necessary means for staff compliance and takes corrective action when needed.
• Participates in and/or assists in the implementation of Performance Improvement Initiatives.
• Educates staff on Quality Assurance Programs and Performance Improvement Initiatives.
• Identifies opportunities for system and process improvements and communicates proposals.
• Participates in testing and piloting performance improvement solutions.
• Provides recommendations to appropriate performance improvement leaders, teams, and committees.
• Learns continuous improvement methodologies and philosophies.
• Maintains professional growth and development through seminars, workshops, and affiliations.
• Develops and implements an individual developmental plan.

Requirements

• Periodic driving may be required for the role.

Skills

• Staff supervision
• Operations management
• Quality assurance
• Regulatory compliance
• Performance improvement
• Environmental Services
• Continuous improvement methodologies

Work Type

• Exempt

Salary/Compensations

• $69,400.00 - $107,600.00

About the Company

• The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life.
• Specialized care teams provide personalized, compassionate, expert care to patients of all ages.
• Basic research at Sloan Kettering Institute informs scientists across MSK to conduct innovative translational and clinical research.
• Research is driving a revolution in understanding cancer and improving prevention, diagnosis, and treatment.
• MSK is dedicated to training the next generation of scientists and clinicians.

Equal Opportunity

• MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
• All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
• Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
• Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.