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About the Role

Person Centered Services is seeking a Project Manager to oversee organization-wide projects, serving as the central coordinator for prioritization, planning, execution, and monitoring to ensure initiatives align with organizational goals.

Responsibilities

• Manage the lifecycle of Executive Team-approved projects from initiation through completion.
• Lead project planning, implementation, tracking, and reporting activities.
• Facilitate the cross-functional project prioritization process.
• Coordinate project intake, impact assessments, resource planning, and implementation timelines.
• Maintain and monitor the organization's project portfolio and project prioritization framework.
• Lead cross-functional project teams and facilitate stakeholder collaboration.
• Identify and escalate project risks, barriers, and resource needs.
• Provide regular project status updates and reports to leadership.
• Support organizational change management and process improvement initiatives.
• Develop and maintain project documentation, timelines, and meeting records.
• Develop and maintain project governance tools, including project charters, RACI matrices, communication plans, and status reporting mechanisms to ensure clear accountability and stakeholder engagement.
• Perform other duties and special projects as assigned.
• Commit to a respectful, just, and supportive environment for all individuals and team members aligning with the organization’s commitment to inclusion and belonging.

Requirements

• Bachelor's degree in Business, Healthcare Administration, Human Services, Project Management, or a related field.
• Three years of project management, operations, process improvement, or related experience.
• Master's degree in a related field (Preferred).
• PMP, Lean Six Sigma, or other project management certification (Preferred).
• Experience in healthcare, managed care, OPWDD, Health Home, or human services (Preferred).

Skills

• Strong project management and organizational skills.
• Ability to manage multiple priorities and competing deadlines.
• Excellent communication, facilitation, and relationship-building skills.
• Strong analytical and problem-solving abilities.
• Experience leading cross-functional teams.
• Proficiency with Microsoft Office, Teams, SharePoint, and project management tools.
• Familiarity with EMR systems, quality management, and operational workflows preferred.

Location

• Flexible, open to all regions served
• Buffalo office (required work twice per week)

Work Type

• Hybrid

Experience Level

• 3 years of project management, operations, process improvement, or related experience

Education Level

• Bachelor's degree in Business, Healthcare Administration, Human Services, Project Management, or a related field
• Master's degree in a related field (Preferred)

Benefits

• 20 Days of paid time off (PTO) in the first year, increasing to 25 Days in the second year
• 13 Paid Holidays
• Comprehensive health insurance plans (Medical, Dental & Vision)
• 401(k) with company match (50% of the first 6% up to a maximum of 3%)
• Company-paid basic life insurance
• Company-paid long-term disability
• Lifestyle Spending Account ($500 for wellness eligible expenses)
• Employee Discount and Wellness Programs (3 paid hours per week for exercise, volunteering or personal wellness)
• Professional development opportunities including mentorship program options and ongoing coaching
• New Employee Orientation (NEO)

About the Company

• Person Centered Services is dedicated to making a difference in the lives of people with intellectual and developmental disabilities.

Equal Opportunity

• Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.