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About the Role
This role provides essential administrative support for LawIRL projects and CityCLAC, ensuring efficient service for students, volunteer lawyers, staff, clients, and external partners. It contributes to the smooth delivery of programs that support student development and community engagement.
Responsibilities
- Manage enquiries
- Maintain confidential records and case management systems
- Coordinate appointments and events
- Support student opportunities
- Monitor deadlines
- Interact with members of the public and community organisations
- Contribute to the smooth delivery of programmes that support student development and community engagement
Requirements
- Proven ability to deliver excellent customer service in a busy office environment
- Strong communication and interpersonal skills
- High level of accuracy
- Experience handling confidential information with discretion
- Comfortable using Microsoft Office and digital systems
- Ability to manage competing priorities
- Ability to work independently and as part of a small team
- Transferable administrative skills
- Commitment to supporting students and the wider community
Skills
- Excellent customer service
- Organisational skills
- Communication skills
- Interpersonal skills
- Microsoft Office proficiency
- Digital systems proficiency
Location
- City St George's
Work Type
- In-person (approx. 30 weeks/year)
- Work from home one day a week (in term time)
- Work from home all week (when CityCLAC is closed)
- Evening work (max one evening/week in term time)
- Saturday work (three times a year for student training)
Experience Level
- Experienced administrator
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive staff training and development
- Time off in lieu for work completed outside normal working hours
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- Brings together the expertise and excellence of City, University of London and St George’s, University of London.
- One of the largest higher education destinations for London students.
- Offers a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Committed to supporting students to pursue their career and personal ambitions.
- Research is engaged, at the frontier of practice and has a positive impact on the world.
- LawIRL is The City Law School’s experiential learning programme designed to help students develop practical legal skills and gain first-hand experience of the legal profession.
- LawIRL provides opportunities including legal placements, court visits, mock trials and participation in the award-winning City Community Legal Advice Centre (CityCLAC).
- LawIRL supports students in developing the experience, confidence and employability needed to succeed in an increasingly competitive legal sector.
- LawIRL helps to improve access to justice within the local community.
Equal Opportunity
- Promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- Operates a guaranteed interview scheme for disabled applicants.