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About the Role

We are looking for an Associate Product Manager to work within a defined product area alongside an experienced product leader. Your focus is execution: translating requirements into clear user stories, keeping delivery on track, and building the domain knowledge and product instincts that grow into broader ownership over time. LINQ’s products operate in complex, regulated domains — K–12 nutrition, payments, ERP, and state reporting — and the work you support is consequential from day one.

Responsibilities

Participate in discovery and requirements gathering through customer interviews, support trend analysis, and synthesis of qualitative and quantitative feedback.
Write clear user stories, acceptance criteria, and documentation for features within your product line.
Maintain a healthy product backlog — grooming tickets, tracking sprint status, and communicating progress across stakeholders.
Partner with engineering, QA, design, and customer success to ensure shared understanding and smooth handoffs during development.
Participate in sprint planning, retrospectives, and sprint reviews as an active contributor to delivery.
Support product launches, including release notes, internal enablement materials, and post-launch monitoring.
Monitor customer feedback and surface patterns to your manager to inform roadmap decisions.
Develop deep domain knowledge of your product line — customers, workflows, pain points, and the competitive landscape.

Requirements

4 or more years of professional experience with meaningful internship, research, or project management experience demonstrating cross-functional collaboration and clear communication.
Structured problem-solver who can break a messy problem into parts and think through tradeoffs.
Clear communicator, written and verbal, across technical and non-technical audiences.
Curious about technology and how software products are built, you don’t need to code, but you need to be comfortable learning technical concepts.
Comfortable with ambiguity and willing to ask questions rather than assume.
Customer-oriented - you start with the problem, not the solution.
Collaborative and able to build trust with cross-functional partners without formal authority.
Curious about using AI tools to accelerate work including research, synthesis, writing, analysis, and rapid prototyping, and brings curiosity about how AI can help the team validate ideas faster, internally and with customers.
Evidence of shipping something — a project, a process improvement, a prototype — that required you to define a problem, prioritize tradeoffs, and iterate toward a solution.
Experience working directly with customers or end users in a prior role.
Exposure to SaaS products, agile teams, or B2B software environments.
Familiarity with tools like Jira, Confluence, or similar.

Skills

Product Management
User Stories
Backlog Grooming
Agile Methodologies
Customer Feedback Analysis
Domain Knowledge Acquisition
Cross-functional Collaboration
Communication (Written and Verbal)
Problem Solving
Customer Orientation
AI Tools
SaaS Products
Jira
Confluence

Location

Remote

Work Type

Full-time

Experience Level

Associate
4+ years

Education Level

Bachelor's degree or equivalent practical experience

Salary/Compensations

$95,000-$100,000 + 4% annual bonus

Benefits

401(k) plan with a 4% employer match
Company bonus or target sales commission
Flexible Open Paid Time Off Plan
Paid Parental Leave
Ten Paid Corporate Holidays
16 paid volunteer hours
Medical, dental and vision coverage (PPO with FSA or HDHP with HSA)
Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance
Gym reimbursements
Travel assistance
Employee assistance program
Pet insurance options
Referral bonuses

About the Company

High-growth software company with a mission to empower K-12 district teams.
LINQ offers cloud-based software solutions integrating finance, HR, nutrition management, and payments.
Trusted by 30% of US school districts, serving over 1 billion meals to 17 million students annually.
Processes payroll for 364,000 educators, administrators, and staff.
Engages with millions of families through the free LINQ Connect app.
Values: Act with Integrity & Build Trust, Deliver Excellence, Embrace Challenges, Collaborate & Act as One Team.

Equal Opportunity

As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices.
All qualified individuals receive consideration for employment based on their qualifications.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.