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About the Role

Assists Servers & Cocktail Servers in guest service steps and table resets in a timely, professional, and effective manner. Interacts with guests, team members, and supervisors courteously to ensure gracious hospitality.

Responsibilities

• Anticipate and accommodate guest needs.
• Maintain general cleanliness and orderliness of tables and surrounding areas, including the floor.
• Communicate guest needs to support staff, servers, managers, and chefs.
• Deliver, fill, and re-fill water as requested or directed.
• Clear and reset tables, and clean table areas, including banquettes, during service.
• Help ensure guest satisfaction through active participation in service.
• Maintain general cleanliness of stations and the entire venue.
• Comply with Department of Health and company sanitation standards.
• Properly set up floor and side stations, perform side-work and other opening/closing procedures.
• Mark tables for upcoming courses when available.
• Report all equipment or furniture breakage and damage immediately to management.
• Attend and participate in daily pre-service meetings.
• Attend and participate in training sessions or departmental meetings.
• Learn by listening, observing, and sharing knowledge while leading by example.
• Portray a positive and professional attitude.
• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Work as part of a team and provide help and support to all fellow team members.
• Assist and/or complete additional tasks as assigned.

Requirements

• Tao Group Hospitality in-venue Busser training.
• Previous hospitality experience preferred.
• Previous Busser experience preferred.
• Previous experience in a high-volume restaurant/nightclub/lounge.
• Ability to write, read, and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for Team Members, management, and guests to read.
• Must be able to stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 75 lbs. with or without assistance.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke.
• May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required.
• Exposure to cleaning materials.
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
• Ability to maintain confidentiality.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.

Skills

• Positive energy
• Legible printing
• Standing for extended periods
• Quick movement
• Pushing and lifting up to 75 lbs.
• Teamwork
• Professionalism
• Courtesy
• Confidentiality
• Handling fast-paced environments

Work Type

• Full-time

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off

About the Company

• Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
• The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
• Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
• With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
• The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.