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About the Role
Chili's Managers are wired for hospitality and passionate about connecting with Team Members and Guests. Our Managers drive business results by controlling costs, ensuring a great Guest experience, and fostering a positive work environment. We take our jobs seriously but not ourselves, celebrating teamwork and a willingness to go above and beyond.
Responsibilities
- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Requirements
- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
About the Company
- Chili's was born in Dallas, Texas in 1975.
- We have boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
- With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.