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About the Role

We are looking for an exceptional People Experience Senior Manager to lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the Head of People, with two direct reports.

Responsibilities

Design and continuously improve a best-in-class onboarding experience.
Build and scale programs that make employees feel valued and motivated.
Celebrate key moments across the employee journey.
Architect high-quality offsites, events, and social programs.
Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams.
Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture.
Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience.
Own vendor selection, relationships, and budgets across Facilities and Employee Experience.
Partner with Finance and IT to proactively plan and execute on office expansion needs.

Requirements

Experience across both startups and mature companies.
At least 2 years leading an Employee Experience function.
At least 1 year leading a Facilities function.
Ability to simultaneously manage a wide variety of both strategic and operational workstreams.
Propensity to think in terms of systems, always seeing the full picture and designing for scale.
Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people.
Deep belief that employee experience should directly enable business performance.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Unable to sponsor or take over sponsorship of an employment visa at this time.

Skills

Strong analytical and technical abilities.
Proficiency in Google Sheets.
Proficiency in Claude Code (or similar).

Location

New York City, NY

Work Type

Hybrid
Full-time

Experience Level

Senior Manager

Salary/Compensations

$200,000-$225,000

Benefits

Equity incentive plan
Flexible PTO
Medical/Dental/Vision plan options
401(k) with company match
Flexible spending accounts
Teladoc Health

About the Company

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights.
Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone.
Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country.
Our products are trusted by the most sophisticated employers and providers in the industry.
We are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.

Equal Opportunity

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process.
If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.