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About the Role

The Partnership Strategy Senior Analyst will own process discipline and governance frameworks supporting the commercial operations of the Global Partnerships organization. This role ensures accurate data for pipeline, inventory, and approvals, producing insights for leadership decisions. The Senior Analyst will also manage external tools and vendor relationships, ensuring operational process quality.

Responsibilities

• Own process governance across pipeline, inventory, and approvals workflows, setting standards for data entry, maintenance, and validation.
• Produce regular pipeline, inventory, and approvals reporting for leadership, surfacing trends and flagging issues proactively.
• Develop, document, and maintain process standards and governance frameworks to drive consistent operational discipline.
• Manage external tools and vendor relationships, serving as the day-to-day contact and ensuring effective platform use.
• Lead process training and onboarding for team members to ensure adherence to workflows and build capability.
• Identify process gaps and inefficiencies, implementing improvements cross-functionally to enhance data quality and operational consistency.
• Support the broader partnerships strategy function with ad hoc analysis, data pulls, and reporting.
• Serve as the internal authority on process standards and tools, acting as a resource for best practices and governance requirements.
• Provide exceptional experiences for guests, partners, and team members, adhering to appearance and presentation guidelines while on-site.

Requirements

• 4–6 years of relevant experience in business operations, commercial operations, or a comparable function, ideally within media, sports, or entertainment.
• Demonstrated experience owning operational processes and governance frameworks in a fast-paced commercial environment.
• Strong data literacy with the ability to produce accurate, consistent reporting and identify quality issues before they impact decision-making.
• Proficiency with CRM, inventory management, or business intelligence tools; experience managing external vendor platforms is a plus.
• Highly detail-oriented with a strong sense of ownership over process quality and operational rigor.
• Strong organizational skills — comfortable building, documenting, and maintaining workflows in a structured and repeatable way.
• Effective cross-functional collaborator who can influence process adoption and drive improvements across teams.
• Clear communicator — able to train others on processes and translate operational requirements into plain language for varied audiences.
• Comfortable working independently in a fast-paced environment with a high bar for accuracy and consistency.

Skills

• CRM
• Inventory management tools
• Business intelligence tools
• Vendor platform management

Location

• Onsite

Work Type

• Full-time

Experience Level

• Senior

Salary/Compensations

• $75,000—$105,000 USD

Benefits

• Upskilling opportunities
• Career development resources
• Tools and resources to understand interests and purpose
• Opportunities to harness talents and obtain skills for career advancement
• Focus on employee growth and longevity

About the Company

• Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences and forging deep connections with diverse and passionate audiences.
• The Company’s portfolio includes world-renowned venues like Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre.
• These venues host a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
• The Company also features the original production, the Christmas Spectacular Starring the Radio City Rockettes, a holiday tradition for over 90 years.
• More information is available at www.msgentertainment.com.

Equal Opportunity

• MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
• MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.