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About the Role

The Product Specialist is responsible for accelerating growth of assigned specialty building product categories across the dealer network by driving dealer readiness, market development, customer engagement, and product expertise within an assigned territory. This role equips customers with the knowledge, merchandising, and resources needed to successfully sell and specify assigned product categories, serving as the subject matter expert for their assigned product category.

Responsibilities

Serve as the subject matter expert for assigned specialty building product categories, including product applications, installation methods, code requirements, and warranties.
Partner with Account Executives to develop and execute territory growth strategies while supporting existing customer relationships and new business development.
Conduct product training for dealer personnel, inside sales teams, contractors, builders, architects, designers, and other channel partners.
Perform dealer readiness assessments and recommend improvements to merchandising, displays, samples, literature, and showroom presentation.
Conduct product demonstrations, counter days, lunch-and-learns, jobsite visits, and customer education events.
Support contractor recruitment, engagement, and loyalty initiatives that drive product adoption.
Promote assigned product categories with builders, architects, designers, contractors, developers, and remodelers to increase specification opportunities.
Assist customers with product selection, technical questions, installation guidance, and project support.
Represent the company at trade shows, customer events, industry associations, and open houses.
Monitor competitive products, pricing, and market trends and communicate insights to sales leadership and supplier partners.
Maintain accurate records of customer interactions, opportunities, pipeline activity, and territory performance.
Collaborate with internal sales teams, supplier representatives, and operational partners to ensure consistent customer experience.

Requirements

Strong business acumen with knowledge of sales principles, market dynamics, and current and emerging industry trends.
Demonstrated technical aptitude with the ability to develop and maintain expertise in assigned product categories, including product applications, installation methods, building codes, specifications, and warranty requirements.
Strong consultative selling, presentation, and training skills with the ability to effectively communicate technical information to dealers, contractors, builders, architects, designers, and internal teams.
Excellent verbal, written, and interpersonal communication skills with the ability to build collaborative relationships across customers, supplier partners, and internal teams.
Self-motivated, proactive, and results-oriented with the ability to work independently, prioritize multiple projects, and manage time effectively.
Strong analytical, problem-solving, organizational, and customer service skills with the ability to recommend product solutions that meet customer needs.
Ability to read, interpret, and explain technical documents, specifications, installation instructions, and product literature.
Proficiency with Microsoft Office, CRM systems, and other business technology applications.
Ability to travel throughout the assigned territory, with approximately 75% of time spent in the field.
Ability to work effectively with diverse groups of people while maintaining high ethical and professional standards.
Relevant building products industry experience and product knowledge preferred.
Valid driver's license, ability to meet company vehicle insurance requirements, and a proven safe driving record.
Regularly required to stand, walk, and sit.
Regularly required to see, talk, and hear. Specific vision abilities required by this job include close vision, the ability to adjust focus, and peripheral vision.
Ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Occasionally required to lift/move/manipulate up to 50 pounds and team lift/move/manipulate up to 100 pounds.
Occasionally required to bend, reach, and climb tall ladders and stairs.
Valid state driver’s license.
Reliable personal vehicle.
Auto insurance coverage at the following minimum levels: Bodily injury: $100,000 per person/$300,000 per incident, Property damage: $50,000, Collision: $500 deductible, Comprehensive: $500 deductible.
Report all incidents and accidents to one’s immediate supervisor immediately or within 24 hours.
Maintain the work area in a safe and healthful condition.
Report, and whenever possible correct, unsafe working conditions to branch leadership.
Operate vehicles while in the course of employment in a safe and lawful manner.
Provide assistance to reduce or eliminate workplace hazards.
Comply with company drug testing policies and procedures.
Comply with company Personal Protective Equipment (PPE) policies.

Skills

Sales principles
Market dynamics
Industry trends
Technical aptitude
Product applications
Installation methods
Building codes
Specifications
Warranty requirements
Consultative selling
Presentation skills
Training skills
Verbal communication
Written communication
Interpersonal communication
Relationship building
Self-motivation
Proactiveness
Results-orientation
Independent work
Prioritization
Time management
Analytical skills
Problem-solving
Organizational skills
Customer service
Microsoft Office
CRM systems
Business technology applications
Teamwork
Ethical conduct
Professionalism

Location

Pacific Northwest
Tacoma, WA

Work Type

Full-time
40 hours per week
Overtime as needed
Day shift
Hybrid

Experience Level

5 to 7 years of relevant sales and industry experience
Professional experience with the specified product category

Education Level

Bachelor’s degree in sales or a related field
Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position will be accepted in place of the education and/or experience requirements listed for this role.

Salary/Compensations

Competitive Compensation, D.O.E.
Salary exempt
Competitive compensation, D.O.E. + annual reviews with opportunities for increases based on employee performance.

Benefits

Medical, dental, and vision insurance up to 70% paid by OrePac.
FREE Informed Health Line and Health Advocates.
Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
Flexible Spending Account (FSA) available.
FREE Employee Assistance Program (EAP).
FREE life and Long-Term Disability (LTD) insurance.
Accident, Hospital Indemnity, and Critical Illness plans available.
401K with up to 3% OrePac contribution.
80 hours PTO accrued year 1; 120 hours accrued annually after year 1
1 hour sick time earned per 40 hours worked
7 paid holidays annually.
FREE gym membership.
Employee discount.
Mileage and business use reimbursement.
Cell phone.
Laptop.
Tablet.

About the Company

Founded by the Hart family in 1977, OrePac is a privately-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.
At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers.
This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.
Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics.
Our mission: Make Complicated Simple™.

Equal Opportunity

OrePac provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OrePac complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.