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About the Role

The Osborne Association is seeking a compassionate, experienced, and trauma-informed professional to join their Workforce Development Team as a non-clinical Trauma-Informed Care Specialist. This role is based on Rikers Island and focuses on supporting individuals impacted by the criminal legal system through assessments, group facilitation, case coordination, and reentry support. The ideal candidate will have a strong understanding of trauma and its effects on behavior, along with a commitment to restorative and rehabilitative approaches.

Responsibilities

Recruit individuals to participate in programming through dynamic outreach strategies on assigned housing units.
Conduct intake interviews and gather comprehensive background information in a respectful, client-centered manner.
Complete assessments to identify participants’ needs and develop individualized support plans.
Maintain accurate documentation and perform timely data entry into two case management systems.
Identify behavioral triggers and trauma-related responses to support emotional regulation and improved behavioral outcomes.
Facilitate group workshops grounded in cognitive behavioral therapy (CBT) principles to promote resilience, insight, and coping skills.
Coordinate and participate in case conferences with internal teams and external partners to monitor participant progress.
Provide referrals and coordinate reentry services to ensure continuity of care upon release, including connections to housing, mental health, employment, and community support.
Collaborate with correctional staff and community-based organizations to ensure a consistent, trauma-informed approach.
Uphold principles of dignity, respect, and cultural competence in all interactions with participants.
Perform other duties as assigned.

Requirements

Associate’s degree in Psychology, Criminal Justice, Social Work, or a related field.
At least three (3) years of experience providing trauma-informed services.
At least three (3) years of experience working with individuals impacted by the criminal legal system.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to work effectively within a correctional environment and as part of a multidisciplinary team.
Ability to travel locally between Osborne offices as needed and Rikers Island.
Ability to communicate effectively with others.
Ability to take initiative.
Must obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction.

Skills

Trauma-informed care
Assessment
Group facilitation
Case coordination
Reentry support
Cognitive Behavioral Therapy (CBT)
Interpersonal skills
Communication skills
Conflict resolution skills
Client-centered approach
Data entry
Cultural competence

Location

Rikers Island

Work Type

In-person attendance required

Experience Level

3+ years of experience providing trauma-informed services
3+ years of experience working with individuals impacted by the criminal legal system

Education Level

Associate’s degree in Psychology, Criminal Justice, Social Work, or a related field

Salary/Compensations

$65,000-$70,000/Year

Benefits

Four weeks of vacation
Tuition reimbursement
Flexible work schedule
Medical insurance
Dental insurance
Vision insurance
403(b) plan with a company match
Career development through ongoing training
Individual development plans

About the Company

The Osborne Association serves individuals, families, and communities affected by the criminal justice system.
Through their programs, they offer opportunities for people to heal from and repair harm, restore their lives, and thrive.
They challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.
Core values include honoring everyone's capacity to change, celebrating shared humanity, pursuing justice and equity, keeping commitments, and advocating with fierce and tenacious determination.

Equal Opportunity

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor.
All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category.
The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.