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About the Role

We are seeking a Head of Creative to set the global brand's creative vision, leading a multidisciplinary team to deliver high-impact work that drives business success. This role is crucial in transforming how people shop and eat through innovation and growth.

Responsibilities

• Set the creative vision and strategy in partnership with Marketing, Product, and cross-functional stakeholders.
• Define, evolve, and execute global creative strategies for brand campaigns, product launches, and key initiatives.
• Lead, mentor, and inspire a team of nine creatives across art direction, digital content, and copywriting.
• Foster an inclusive culture of growth and collaboration within the team.
• Drive cross-functional collaboration with global and local teams to ensure exceptional standards across all touchpoints.
• Oversee creative work from concept through execution.
• Partner with Creative Operations and Creative Technology to scale AI-enabled workflows and emerging tools.
• Enhance team speed, quality, and efficiency through AI and automation.
• Collaborate with Project Management to prioritize initiatives and allocate resources effectively.
• Keep the team ahead of creative, cultural, and technological trends.

Requirements

• Significant experience leading high-performing multidisciplinary creative teams in agency and in-house environments.
• Exceptional coaching and talent development skills.
• Strong expertise in brand strategy, creative direction, and digital content.
• Portfolio demonstrating creative strategy that delivers measurable business impact.
• Deep understanding of the end-to-end creative process.
• Practical experience embedding AI-powered creative tools and workflows into team operations.
• Outstanding communication skills with proven ability to influence senior leaders.
• Ability to collaborate cross-functionally and navigate ambiguity in a fast-paced environment.
• Excellent organizational skills.
• Strong creative instinct balancing ambitious thinking with pragmatism and attention to detail.
• Experience operating within technology and high-growth in-house creative environments (Nice to Have).
• Advanced proficiency with Figma and its AI capabilities, including Figma Make, Figma AI, and Weave (Nice to Have).

Skills

• Creative Leadership
• Talent Development
• Brand Strategy
• Creative Direction
• Digital Content
• AI-powered Creative Tools
• Communication
• Stakeholder Management
• Change Management
• Organizational Skills
• Figma
• Figma AI
• Weave

Location

• London

Work Type

• Hybrid
• Full-time

Experience Level

• Head of Creative

Benefits

• Make a visible impact every day
• Learn fast in an entrepreneurial environment
• Build a career, not just a role
• Stretch yourself, develop new skills and grow as the business evolves
• Deliver together in an inclusive culture
• Collaborative, values-driven teams that support how you work best

About the Company

• Deliveroo's mission is to transform the way people shop and eat, where impact, innovation, and growth drive everything we do.
• The Brand & Experience team builds the emotional connection between Deliveroo and its customers, riders, and partners.
• Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.
• Together, we’re unlocking new possibilities as one global team.

Equal Opportunity

• We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
• If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
• We’ll share details on how to request support so we can ensure you have a fair and equitable experience.