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About the Role

The Family Based Safety Services supervisor role is a fast-paced, high energy position requiring daily assessment and decision-making of child safety issues and permanency. The supervisor ensures that cases are transferred to FBSS in accordance with policy, attends case staffings, and provides recommended next steps. They assist staff with determining child safety associated with Parental Child Safety Placements and family reunification, ensuring documentation is thorough and concise. Supervisors also ensure safety and service plans are individualized and associated with immediate child safety and treatment or services to enhance protective capacities.

Responsibilities

Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.
Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.
Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.
Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases.
Performs other duties as assigned and required to maintain unit operations.
Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.
Attends work regularly in accordance with agency leave policy.

Requirements

Knowledge of agency policies and procedures.
Skill in effective verbal and written communication.
Skill in establishing and maintaining effective communication.
Ability to operate a personal computer and use various software packages.
Ability to prepare clear and concise reports.
Ability to gather, assemble, correlate and analyze facts.
Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each.
Ability to articulate an understanding of the intersection between race and poverty and the difference in outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment or services.
Must pass a background check.
Must pass a driver's record check if applicable.
Must maintain the security and integrity of critical infrastructure.
Must be familiar with WCAG 2.1 AA and Section 508 to create accessible content.
Must provide documentation to show identity and authorization to work in the US.

Skills

Verbal communication
Written communication
Establishing and maintaining effective communication
Personal computer operation
Use of various software packages
Report preparation
Fact gathering, assembly, correlation, and analysis
Respectful and effective response to diverse populations
Understanding of race and poverty intersectionality
WCAG 2.1 AA
Section 508

Location

AUSTIN

Work Type

Full time
Regular

Experience Level

Supervisor I/II

Education Level

Bachelor's degree from an accredited college or university
60 accredited college credit hours
90 accredited college credit hours
Phase I Child Protective Services Specialist Certification
Child Protective Services Supervisor Certification

Salary/Compensations

$5,425.33 - $8,886.16 Monthly

Benefits

100% paid health insurance for employee
50% paid health insurance for eligible family members
Retirement plans with lifetime monthly payments after five years of state service
401(k) and 457 plans
Paid vacation
Paid holidays
Paid sick leave
Optional dental insurance
Optional vision insurance
Optional life insurance
Flexible spending accounts for health care
Flexible spending accounts for dependent care
Employee discounts
Potential eligibility for Public Service Loan Forgiveness

About the Company

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive through investigations, services, and referrals.
State of Texas employees receive benefits that provide extra value, often adding hundreds of dollars each month to what you take home or save.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.