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About the Role

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Responsibilities

• Manages activities of the Microbiology Check-In Group, directing personnel in the pre-analytical receiving, processing, and accessioning of clinical specimens.
• Supervises, plans, assigns, and delegates tasks to ensure maximum productivity.
• Prepares system required documents for new LIMS and directs the implementation of technologies.
• Adapts processes to new and changing criteria and assists with Continual Quality Improvement (CQI) projects.
• Provides direction and guidance to staff in the development and integration of new acceptance criteria and procedures.
• Ensures changes are communicated to employees, laboratory customers, and program personnel.
• Checks the work of subordinates to verify accuracy and ensures deadlines are met.
• Supervises assigned staff, coordinating posting of vacant positions, developing screening criteria, interview questions and selection criteria, and conducting interviewing and selection process.
• Reviews and updates job descriptions.
• Develops employee performance plans and conducts and maintains performance evaluations.
• Addresses and documents performance and disciplinary issues promptly and professionally.
• Coordinates training and coaching needs; maintains and verifies training and competency documentation.
• Coaches, counsels, and provides constructive feedback on performance to employees.
• Monitors and approves employee time and leave requests and runs Time Certification reports.
• Ensures that internal and external customer needs are met.
• Solves logistical and technical problems; advises section personnel on processing procedures for complex or unusual specimens and samples.
• Communicates with supervisors in other laboratory areas regarding special specimens or circumstances, then coordinates the processing of those specimens with staff.
• Provides information regarding specimen submission to health care providers and DSHS program staff as required.
• Develops and implements processes for monitoring compliance activities for regulatory and quality assurance requirements.
• Ensures team compliance with CLIA/CAP, ISO 17025:2005, FDA, DOT, and FAA regulations.
• Develops, modifies, implements, evaluates and maintains standard operating procedure manual and training materials.
• Participates in monitoring and documentation of quality assurance issues.
• Monitors accuracy rate for clinical check-in specimens and initiates appropriate corrective action procedures.
• Identifies areas of needed change and makes recommendations to improve operations.
• Prepares/reviews monthly quality assurance monitoring reports.
• Serves as the Group’s Safety Coordinator, enforcing safety policies and participating in Safety Coordinator/Safety Committee meetings.
• Conducts specific safety training for current and new employees as well as new procedures.
• Ensures continual observation of area to minimize the risk of job-related activities and monitors operations to eliminate hazardous activities.
• Requests information and clarification on safety requirements from Safety Office prior to changing or implementing new procedures.
• Ensures the required safety and health documents, periodic inspections of all safety equipment, and other safety measurements are complete and up to date.
• Assists Safety Office in accident investigation and proposes corrective actions.
• Performs administrative functions that includes the coordination of shipment of dangerous goods and other laboratory specimens and samples for the Public Health Laboratory Division.
• Completes routine reports and ad hoc reports.
• Schedules, facilitates, and attends meetings.
• Ensures group documents follow DSHS/ Lab Document Retention Schedule of records.
• Notifies supervisor of technical or personnel problems that impact the functioning of the laboratory.
• Ensures adequate inventory of supplies to prevent delays in critical testing services.
• Collects, organizes, analyzes and prepares material in response to requests for information and reports.
• Oversees the shipping requirements enforced by the Department of Transportation (DOT) and the Federal Aviation Administration (FAA), including ensuring staff are certified and trained to ship biological substances in accordance with International Air Transportation Association (IATA) requirements and verifying the accuracy of others’ work.
• Performs other duties as assigned including actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
• Delivers/picks up specimens or packages via state vehicle.
• Maintains an acceptable driving record in accordance with DSHS Policy OS-3901, Fleet Operations and Management & Procedures and standards developed by the Texas Department of Public Safety.

Requirements

• Must possess a valid Class C Texas driver's license, or equivalent license from another state.
• Bachelor's degree in a chemical, physical, biological or clinical laboratory science or medical technology; or an Associate's degree in a laboratory science, medical laboratory science or medical laboratory technology from a U.S. accredited institution with major course work in a related field.
• Experience and education can be substituted for one another on a year-by-year basis.
• Experience working in a clinical, research, environmental or public health laboratory for a minimum of three (3) years.
• Experience in quality assurance activities for a minimum of three (3) years.
• Experience in writing, developing, implementing, and monitoring policies and procedures for a minimum of three (3) years.
• Three (3) years’ experience in a supervisory role as a team lead or direct supervisor is also preferred.
• Experience with regulatory auditing entities such as Clinical Laboratory Improvement (CLIA) Amendment, College of American Pathologist (CAP), ISO 17025:2005, Food and Drug Administration (FDA), Department of Transportation (DOT), Federal Aviation Administration (FAA), for a minimum of three (3) years preferred.
• Must be able to work holidays and weekends; all employees must work Saturdays as assigned.
• Must be able to work hours other than 8am – 5pm.
• Employee must provide transportation.
• If an employee operates a personal or state motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver’s license for the appropriate type of vehicle.
• Applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas driver’s license or equivalent license from another state.
• Compliance with DSHS Laboratory Exposure Control Plan required: vaccine requirements are consistent with current Advisory Committee on Immunization Practices (ACIP) recommendations and other national guidelines for employee groups based upon job duties and tasks.
• Include a list of all Microbiology and Chemistry semester hour courses/credit hours on application.
• Applicants with diplomas awarded in U.S. must contact Laboratory Personnel Services (512-776-7318) for an approved list of credentialing agencies.
• When completing your application, complete all fields. Include job titles, dates, salary, supervisor name, and supervisor contact information.
• Include details about your job experience as it relates to the essential functions, knowledge/skills/abilities, and screening information provided on this Position Description.
• Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting.
• All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position.
• If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview.
• If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
• Any employment offer is contingent upon available budgeted funds.
• Applicants selected for hire may be required to pass background and other due diligence checks.
• You must bring your I-9 documentation with you on your first day of work.

Skills

• Microbiological and chemical principles, techniques, and terminology
• Laboratory safety including sample-handling techniques
• Quality assurance functions
• Purchasing and material management procedures
• Statistics and their application to biological data
• Writing and reviewing standard operating procedures
• Establishing goals and objectives for work teams and monitoring progress
• Dealing with stress
• Manipulating standard laboratory equipment with speed, accuracy, and safety
• Centralized accounting and payroll/personnel system managerial aspects
• Communicating effectively orally and in writing
• Following written and verbal instructions
• Using various items of laboratory equipment associated with work area
• Interacting effectively with staff
• Working in harmony with other team members
• Following standard operating procedures and protocols accurately
• Keeping accurate, detailed records
• Using aseptic techniques when working with infectious material
• Completing tasks without close supervision
• Using judgment in test interpretation
• Recognizing and solving work area problems
• Ensuring work area instruments and equipment are properly maintained
• Planning, assigning, and supervising the work of others
• Directing wide-spread activities covering the microbiology and clinical chemistry fields
• Working independently and making technical decisions based on professional knowledge and experience
• Using a computer for word processing, spreadsheet and database analysis and results reporting
• Reviewing and making recommendations based on study data
• Conducting personnel interviews and evaluations
• Determining and assessing the functionality of LIM systems

Location

• AUSTIN

Work Type

• Full time

Experience Level

• Journey-level
• Supervisory

Education Level

• Bachelor's degree in a chemical, physical, biological or clinical laboratory science or medical technology
• Associate's degree in a laboratory science, medical laboratory science or medical laboratory technology from a U.S. accredited institution with major course work in a related field

Salary/Compensations

• $6,300.00 - $7,245.00 Monthly

Benefits

• Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

About the Company

• DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas.

Equal Opportunity

• In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability.