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About the Role

This role is responsible for managing and leading all production within ITG and our creative studio, ensuring efficient and effective end-to-end workflow from briefing to delivery. You will primarily manage our third-party provider, ITG, ensuring operational efficiency, timing, and budget adherence. The role also includes managing packaging production. This is a key position critical to the successful delivery of marketing, POS, and VM across the business, with responsibility for the overall creative and production budget.

Responsibilities

Overall management of ITG and our internal creative team for the day-to-day delivery of all creative and production.
Resource allocation to ensure effective delivery of the content plan.
Quality assurance, ensuring briefs meet the right standard and are planned, completed, and needed before entering the system.
Ensuring all marketing assets adhere to brand guidelines and quality standards before going live.
Supporting the Head of Creative and Production to identify ways to improve team efficiencies in people, timing, and budget.
Working with ITG to identify opportunities for driving efficiency and cost savings across photography, production, and operations.
Managing the packaging team and ensuring all packaging briefs are delivered on time and to budget.

Requirements

Extensive experience overseeing large-scale external creative studios.
Demonstrated track record in managing the packaging lifecycle from inception to delivery.
Significant experience leading production and operational workflows within a creative team.
Comprehensive background in managing complex operations within a dynamic creative environment.
High level of proficiency across Google Workspace, including Slides, Sheets, and Docs.
Proven ability to manage and deliver creative and production budgets to plan.
Proven understanding of the complexities of working in a large store format.

Skills

Management expertise
Packaging experience
Strong leadership
Negotiation
Problem solving
Strong analytical and communication skills
Ability to cut through noise to find root cause of blockers

Location

London Head Office campus in Pimlico
London Central Office, 1 Drummond Gate, London, , SW1V 2QQ

Work Type

Hybrid working approach
Permanent contract
Full-time

Experience Level

Partnership Level 5

Salary/Compensations

£71,700.00 - £111,000.00 Annual
up to - £90,000 depending on experience

About the Company

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail.
We continue to innovate, adapt and diversify.
Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards.
We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong.
Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
Growing ourselves individually, and as a collective.
As Partners, we make all the difference.
And, we all own it.

Equal Opportunity

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working.
This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible.
Please discuss this further with the hiring manager during your interview.