Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The E-commerce Content & Operations Specialist is responsible for the visual content and day-to-day operations of the company's B2B e-commerce platform. This role combines hands-on visual content production with e-commerce operations support, ensuring the platform aligns with brand identity and that new products and promotions launch accurately and on time. The ideal candidate will leverage AI tools to enhance efficiency and speed in content creation and operational tasks.

Responsibilities

Create and manage online visual contents, including website banners, infographics, GIF assets, and short-form promotional videos.
Create and maintain Product Detail Page (PDP) content design and image updates.
Produce marketing and campaign content aligned with brand identity and business strategy.
Leverage AI-based tools to accelerate asset creation, ideation, and iteration while maintaining brand quality.
Develop and maintain guidelines for visual asset display and usage across the platform.
Research trends and build mood boards to strengthen content strategy.
Set up and configure on-site promotions, banners, and campaign content on the B2B platform.
Coordinate promotion timing, accuracy, and display with Marketing and Sales stakeholders.
QA promotional content, pricing, and display prior to go-live to prevent customer-facing errors.
Support new product launches by ensuring listings, category pages, and promotional content are accurate, clear, and ready on time.
Maintain product pages and improve product presentation on the platform.
Coordinate launch timelines and required assets across contributing teams.
Act as a liaison across Marketing, Sales, IT, Operations, and Design to align projects on priorities and timelines.
Apply AI tools to streamline operations, improving speed and accuracy of repetitive tasks.
Document operational files and requirements, and help build simple, repeatable processes that scale.
Support UX/UI testing and A/B experiments to improve the customer experience.
Organize and maintain website contents.
Support other department-related duties and ad-hoc tasks as needed.

Requirements

High proficiency in Adobe Illustrator and Photoshop.
Video creation/editing capability (e.g., Premiere Pro or After Effects).
Strong attention to detail and time management skills in a high-volume, time-sensitive environment.
Ability to manage and coordinate multiple concurrent requests and shifting priorities, delivering high-quality outcomes.
Strong, clear communication and cross-functional collaboration skills.
Ability to work independently while following overall management strategy, with full ownership of responsibilities.
Hands-on experience using AI/generative tools for visual content (e.g., Adobe Firefly, Midjourney, generative image/video, AI upscaling/retouching) is preferred.
Experience applying AI to improve efficiency (e.g., AI-assisted copywriting, prompt-based tools, workflow/QA automation) is preferred.
Experience with e-commerce platforms (e.g., Magento, Odoo) and catalog/content management is preferred.
Familiarity with promotion setup, product listing, or B2B commerce workflows is preferred.
Basic comfort with spreadsheets/data and dashboard reading (e.g., GA4, Looker Studio) or a willingness to learn is preferred.
Some exposure to A/B testing, conversion optimization (CRO), or UI/UX basics is preferred.
Proficiency with MS Excel / Word / PowerPoint.
Professionally passionate, with a positive attitude and readiness to embrace the Kiss Culture environment.
Curious about new tools and technologies, with a willingness to experiment and adopt AI to improve day-to-day work.

Skills

Graphic Design
Planning Process
UI/UX Design
Adobe Illustrator
Adobe Photoshop
Video Creation/Editing
Adobe Premiere Pro
Adobe After Effects
AI for content creation
AI for operations
E-commerce platforms
Magento
Odoo
Catalog/content management
Promotion setup
Product listing
B2B commerce workflows
Spreadsheets/data analysis
Dashboard reading
Google Analytics 4 (GA4)
Looker Studio
A/B testing
Conversion Rate Optimization (CRO)
MS Excel
MS Word
MS PowerPoint

Experience Level

2 - 4 years of relevant experience or industry exposure in a related field

Education Level

Bachelor of Arts (B.A)

Salary/Compensations

22.75 - 44.50 USD Hourly

Benefits

Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays
Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks

About the Company

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”)

Equal Opportunity

The Company is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.