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About the Role

The Global Head of Client Strategy & Growth, Property Management, is responsible for driving revenue growth for the Property Management (PM) platform with clients across all industries worldwide. This position oversees three regional leaders in EMEA, Americas, and APAC, each responsible for executing the global strategy within their respective markets.

Responsibilities

• Create and deploy strategic goals across EMEA, Americas, and APAC regions in partnership with the global leadership team.
• Lead and manage three regional leaders, providing strategic direction while enabling regional autonomy.
• Establish global standards, processes, and best practices, allowing for regional customization.
• Drive consistent global messaging and solution positioning across all regions.
• Champion the "One JLL" approach by fostering collaboration with Capital Markets, Brokerage, and PDS teams globally.
• Develop integrated go-to-market strategies that leverage JLL's full capabilities.
• Create cross-referral programs and joint pursuit strategies with Capital Markets and Brokerage teams.
• Partner with PDS leaders to identify opportunities where PM solutions can enhance development and investment strategies.
• Establish regular collaboration forums and joint planning sessions across service lines.
• Identify and develop strong rosters of prospects globally and robust pipelines of targets.
• Exceed annual global revenue quotas while meeting target margins across all regions.
• Lead global account strategies for multinational clients across multiple regions.
• Drive cross-selling initiatives that position PM as a natural extension of PDS, Capital Markets transactions, and Brokerage relationships.
• Develop a thorough understanding of JLL's global capabilities to meet diverse client needs.
• Lead global client pursuit teams to develop, sell, and contract comprehensive solutions.
• Oversee contract negotiations with support from global legal teams.
• Ensure cultural sensitivity and local market compliance in all client engagements.
• Maintain accurate global sales reporting information in Salesforce.
• Implement shared CRM practices that enable effective collaboration on client opportunities.
• Identify opportunities to demonstrate expertise and leadership within international industry organizations.
• Collaborate with Markets and JLL Technologies colleagues globally and other PM team members.
• Manage local teams, achieve regional revenue targets, and foster strong partnerships with regional Capital Markets, Brokerage, and PDS teams.

Requirements

• 20+ years proven experience as a sales executive or role requiring outstanding business development and leadership skills with international scope.
• Demonstrated success leading global teams across multiple time zones and cultural contexts.
• Experience managing regional leaders and balancing global strategy with local execution.
• Track record of building and scaling international sales operations.
• Experience collaborating across multiple business lines or service divisions to drive integrated growth.
• Proven capabilities in developing solutions for global, Fortune 500 companies with expertise in outsourcing solutions (preferably in commercial real estate).
• Deep understanding of international commercial real estate markets and regulatory environments, including Capital Markets, Brokerage, and development sectors.
• Experience with cross-border transactions and multinational client servicing across various real estate service lines.
• Knowledge of regional market dynamics across EMEA, Americas, and APAC.
• Understanding of how different real estate services complement each other in comprehensive client solutions.
• Exceptional ability to develop opportunities and close deals on a global scale, with experience in cross-selling and integrated solution development.
• Delivered successful selling outcomes using structured sales processes.
• Experience managing complex, multi-regional sales cycles with diverse stakeholder groups and multiple service line integration.
• Extensive career experience in real estate operations and/or outsourcing account relationship management strongly preferred.
• Track record of successful collaboration with investment, leasing, and development professionals.
• Successful track record of achieving immediate credibility across diverse cultural contexts; presenting varying ideas to create value and challenge the status quo globally.
• Ability to think quickly, listen well, and understand how to react and modify approach with international clients and key influencers.
• Dedicated to exceeding clients' expectations globally, ensuring excellence in delivery through integrated solutions and win/win outcomes.
• Bachelor's degree plus broad international business experience acquired through previous work experience.
• Experience working with C-suite executives and reporting to senior leadership.
• Candidates must be authorized to work in the United States without sponsorship.

Skills

• Sales
• Business Development
• Leadership
• International Operations
• Cross-cultural Team Management
• Strategic Planning
• Go-to-Market Strategy
• Client Relationship Management
• Revenue Generation
• Pipeline Development
• Account Management
• Cross-selling
• Solution Development
• Contract Negotiation
• Salesforce
• CRM
• Commercial Real Estate
• Capital Markets
• Brokerage
• Property Management
• Real Estate Development
• Outsourcing Solutions

Location

• On-site – Chicago, IL
• On-site – Dallas, TX
• On-site – New York, NY
• On-site – San Francisco, CA

Work Type

• On-site

Experience Level

• 20+ years of experience
• Senior Leadership

Education Level

• Bachelor's degree

Salary/Compensations

• 275,000.00 – 330,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

• For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
• Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
• Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities.
• California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement.
• Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.