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About the Role

As a member of CIBC’s End Point Compute, Mobility and Print Services team, you’ll play a critical role in the design and evolution of our endpoints and supporting infrastructure to introduce and align to new technologies and drive the organization to a modern workspace. The Service Designer for the mobility platform is responsible for leading the functional design and roadmap strategy for systems across the Mobility technology platform.

Responsibilities

Perform and coordinate complex solution design activities.
Understand business requirements and translate them into system and application design aligned with the technology roadmap.
Design and document technical functionality, infrastructure, interfaces, and integrations.
Lead the design of cost-effective and innovative solutions to meet business objectives and operational efficiency goals.
Recommend and understand optimal financial and contractual obligations for mobile services.
Contribute to technology roadmaps aligned with the bank’s vision, strategy, financial, contract, and business objectives.
Lead multiple complex technology solutions while maintaining consistency across the platform, adopting best practices, and pushing for continuous improvements.
Act as the solution lead and interface with project teams by driving and moderating design review sessions.
Support and mentor junior designers and developers through knowledge sharing, collaboration, and problem-solving.

Requirements

Demonstrate experience for at least 5+ years in designing, developing, implementing, and supporting applications.
Experience and knowledge in design principles.
Understanding of industry standards such as ITIL and COBIT.
Embrace and champion change.
Be passionate about staying on top of technology trends.
Continuously evolve thinking and work methods.
Influence outcomes by making yourself heard.
Be digitally savvy, seeking innovative solutions and embracing evolving technologies.
Easily adapt to new tools and trends.
Love to learn and have a strong sense of curiosity.
Be legally eligible to work at the specified location(s).
Potentially complete an attribute-based assessment and other skills tests.

Skills

Cloud (Azure, AWS)
MDM Tools (Intune and Workspace One)
Issue Management with various Mobile and industry vendors
Agile Methodology
Analytical Thinking
Application Development
Business Needs
Business Requirements
Communication
Cost Effectiveness Analysis
Database Management Systems (DBMS)
Design
Detail-Oriented
Emerging Technologies
Financial Analysis
Information Technology (IT)
Innovative Solutions
Leadership
Project Management Technology
Technical Consulting
Technical Direction
Technical Leadership
User Requirements
Vendor Management
Work Collaboratively

Location

Toronto

Work Type

Regular
Full-time

Experience Level

5+ years

Education Level

Bachelor’s degree or equivalent in Computer Science or Technical discipline

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day (paid day off for growth and development)

About the Company

We’re building a relationship-oriented bank for the modern world.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Equal Opportunity

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
We seek applicants with a wide range of abilities and we provide an accessible candidate experience.
If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.