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About the Role
Lead one of Long Island's premier pediatric and orthodontic practices. We're looking for an experienced Dental Office Manager who is passionate about building high-performing teams, delivering exceptional patient experiences, and driving operational excellence. If you're ready to take ownership of a thriving practice where your leadership truly makes an impact, we'd love to meet you.
Responsibilities
- Manage all daily front and back office operations
- Lead and support staff using a servant leadership approach
- Oversee scheduling, billing, daily closeouts, and clinical flow
- Ensure full compliance with HIPAA, OSHA, and pediatric dental standards
- Track and analyze KPIs: production, collections, payroll, and expenses
- Handle escalated patient concerns with professionalism and empathy
- Train staff on new systems, policies, and performance goals
- Motivate staff through recognition, coaching, and performance development
- Supervise insurance verification, benefit reviews, and patient financing
- Collaborate with HR on staff development, coaching, and performance feedback
Requirements
- Minimum 4 years of dental experience
- Minimum 2 years of dental leadership or office management experience
- Pediatric dental experience strongly preferred
- Orthodontic experience highly preferred
- Strong understanding of dental insurance, billing, scheduling, and treatment coordination
- Experience with Dentrix, or similar practice management software
- Excellent communication, leadership, and organizational skills
- Must be able to commute to Valley Stream, NY
Skills
- Servant leadership
- HIPAA compliance
- OSHA compliance
- KPI analysis
- Dentrix
- Communication
- Leadership
- Organization
Location
- Valley Stream, NY
Work Type
- Full-Time
- On-Site
Experience Level
- 4+ years dental experience
- 2+ years dental leadership/office management experience
Education Level
- High school diploma or equivalent required
- College degree or advanced certifications preferred
Salary/Compensations
- $90,000-$110,000/year
- $3,500 Sign-On Bonus
- Performance Bonuses (Recurring)
Benefits
- Full Benefits Package
- 401(k) Retirement Plan
- Medical, Dental, and Vision Insurance
- Life Insurance Coverage
- Flexible Spending (FSA) and Health Savings Accounts (HSA)
- Paid Time Off (PTO)
- Aflac Supplemental Options
- Employee Discounts
- Laptop + Remote Access Provided
- Annual Salary Reviews
About the Company
- Pediatric Dentistry of Valley Stream is searching for an exceptional Dental Office Manager to lead the daily operations of our thriving pediatric and orthodontic practice.
- Our patients range from infants through adolescents, and we strive to create a fun, positive dental experience that keeps families coming back.
- This is more than an office management role-it's an opportunity to build a high-performing team, create an outstanding patient experience, and help shape the future of one of Long Island's premier pediatric dental practices.
- We believe that great patient care starts with a great team. Our culture is built on collaboration, accountability, compassion, and continuous growth.
- You'll have the opportunity to lead an exceptional team, influence the future of our practice, and build a rewarding career with an organization committed to excellence.