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About the Role

Visa is seeking a Senior Manager Data Scientist to join the Post Purchase Platform team. This role is integral to developing innovative data science and AI solutions for the payment and post-purchase landscape, impacting global clients and shaping the digital future of payments.

Responsibilities

• Implements, monitors, and maintains production machine learning, NLP models, and Gen AI products.
• Develops strategies and tools for data extraction, model retuning, and data quality assurance using data wrangling, LLMs, and AI.
• Ensures adherence to Visa’s model review management processes, data management principles, governance, and tools.
• Advises on technical specifications for collaborations with model review management, software development, product teams, and clients.
• Identifies complex trends across data sources to plan future platform-wide solution updates.
• Owns and maintains dashboards using SQL to collect data from an internal data warehouse.
• Develops visualizations to make complex analyses accessible to a broad audience.
• Identifies opportunities to create new data products from analyses.
• Provides ad-hoc data analysis support and conducts data studies for internal teams.

Requirements

• 8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
• 9 or more years of relevant work experience with a bachelor's degree or 7 or more relevant years of experience with an Advanced Degree or 3 or more years of experience with a PhD.
• Minimum of 6+ years of analytical experience in applying solutions to business problems.
• Four (4) years of experience designing, building/fine tuning ML/AI models around fraud detection.
• Four (4) years of experience solving data problems using data technologies (e.g., SQL, Hadoop, Hive, NoSQL).
• One (1) year of experience in using LLMs for feature extraction from textual data.
• One (1) year of experience in building dashboards with Tableau or Power BI.
• Experience building agentic workflows.
• U.S. Applicants Only.

Skills

• Machine learning
• NLP models
• Gen AI products
• Data wrangling
• LLMs
• Artificial intelligence
• Data management
• SQL
• Python
• Tableau
• Power BI
• Agentic workflows
• XGBoost
• Neural Network models

Location

• Office setting

Work Type

• Hybrid (at least 3 days in office)

Experience Level

• Senior Manager

Education Level

• Bachelor's Degree
• Advanced Degree (e.g. Masters, MBA, JD, MD)
• PhD

Salary/Compensations

• $162,500.00 - $260,400.00 USD per year
• May include potential sales incentive payments
• May be eligible for bonus and equity

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

About the Company

• Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
• Dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
• The Post Purchase Platform manages all network level disputes and chargebacks and is the foundation for creating innovative solutions that drive exceptional value for clients.
• The platform is modular, secure, robust, and resilient.
• Data scientists have access to a treasure trove of structured and un-structured data.

Equal Opportunity

• Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
• Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.