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About the Role

Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook is how we show up for each other and for the people we support, focusing on clear expectations, support, accountability, and outcomes that matter to people. We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.

Responsibilities

• Provide 24/7 comprehensive oversight of 30 IRAs and a $30 million budget.
• Manage overall operations, compliance, quality, and financial management of assigned IRAs.
• Implement and oversee diverse community integration and support services for individuals with developmental disabilities, complex medical needs, and co-occurring disorders.
• Ensure a highly trained team of front-line supervisors and direct support professionals.
• Partner with an interdisciplinary team, including individuals supported, families, supervisors, clinicians, nurses, and therapists.
• Promote expertise in community support, community living, coordination of supports, and behavioral health care.
• Promote person-centered practice and respect for individual life choices, facilitating quality outcomes.
• Lead the development of skills and knowledge for quality service delivery and a customer satisfaction-focused workforce.
• Participate in designing and implementing a comprehensive DSP Training Curriculum.
• Train, implement, and assure adherence to Core Competencies and Council on Quality Leadership (CQL) guiding principles.
• Participate in the Corporate Planning process and deliver organizational Key Performance Indicators.
• Ensure compliance and quality in service delivery meeting or exceeding federal, state, and professional standards.
• Maintain all required licenses and certifications for IDD residential services and training.
• Partner with Quality Assurance on utilization review and management for IDD Residential Services.
• Partner with senior leadership and finance on the development, implementation, and management of multiple cost centers.
• Maximize revenue and control expenses for fiscal viability.
• Provide on-call coverage as assigned.
• Fulfill duties as assigned by senior and executive leadership.
• Supervise DSP Supervisors directly and DSPs and interdisciplinary team indirectly as appropriate.

Requirements

• Possess excellent interpersonal, organizational, and planning skills.
• Strong verbal and written communication skills.
• Ability to function as a member of a multidisciplinary team.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Proficient in organizing and managing competing priorities and organizational Key Performance Indicators.
• Deep knowledge of OPWDD and OFPC regulations and guidelines.
• Ability to work autonomously and manage risk while maintaining accountability.
• Proficient in Microsoft Word, Excel, electronic health record, and virtual communication platforms.
• Must maintain current license/certification/training.
• Possess a valid driver’s license, work eligibility status, and have an excellent driving record.
• Must be capable of sitting or standing in front of a computer for long periods.
• Able to work in an open space floor plan.
• Must be capable of moving throughout the workday and following people served throughout the community.
• Able to work alongside co-workers within 3 feet.
• Must be able to move in tight spaces.
• Occasional lifting of over 25 pounds.

Skills

• Interpersonal skills
• Organizational skills
• Planning skills
• Verbal communication skills
• Written communication skills
• Teamwork
• Cultural sensitivity
• Priority management
• Key Performance Indicator management
• OPWDD regulations
• OFPC regulations
• Autonomy
• Risk management
• Accountability
• Microsoft Word
• Microsoft Excel
• Electronic health records
• Virtual communication platforms
• Driving

Location

• Middletown, NY

Work Type

• 40 Flexible Weekly Schedule

Experience Level

• Minimum of five years of related and progressively responsible leadership and supervisory experience in a similar industry or field.
• Experience supporting individuals with Autism and complex behavioral challenges.
• Familiar with ABA and PECS.

Education Level

• Bachelor’s degree in psychology, social work, rehabilitation or a related field.
• OR An equivalent combination of education and/or experience.

Salary/Compensations

• $72,000 annually

About the Company

• Access values connection, accountability, and real impact.
• Our Culture Playbook is how we show up for each other and for the people we support.
• We are committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans.