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About the Role

The Director, Clinical Hygiene & Patient Experience will provide strategic and operational leadership for Dental Hygiene services across the Anytime Dental network of clinics. This role is responsible for developing hygiene strategy, supporting clinical excellence, mentoring hygienists and clinic leaders, driving patient care initiatives, and ensuring consistent standards across all locations. It involves building an engaged, high-performing hygiene community in collaboration with Operations, Learning & Development, Clinical Leadership, and clinic teams. This is a field-based leadership role requiring regular travel throughout Ontario.

Responsibilities

Provide leadership, coaching, and mentorship to Registered Dental Hygienists.
Champion exceptional patient care and create an outstanding patient experience.
Develop and implement hygiene standards, clinical best practices, and patient care initiatives.
Support onboarding, orientation, and ongoing mentorship for new hygienists.
Partner with clinic leadership to coach, develop, and retain high-performing hygiene teams.
Identify opportunities to improve patient outcomes, clinical efficiency, and hygiene program performance.
Enhance practices by integrating digital dentistry and providing hands-on experience with intraoral scanners.
Collaborate with Learning & Development to create engaging education and training opportunities.
Monitor key hygiene performance metrics and develop action plans.
Support recruitment initiatives through interviews, networking, and employer branding.
Serve as a trusted clinical resource for hygienists and clinic leaders.
Foster a positive, collaborative, and engaging culture.

Requirements

Registered Dental Hygienist in good standing with the College of Dental Hygienists of Ontario.
10+ years of progressive experience as a Registered Dental Hygienist.
5+ years of experience in clinical leadership, education, coaching, or mentorship.
Leadership or management experience within a dental practice or multi-site organization is a strong asset.
Experience with Invisalign treatment workflows and the iTero intraoral scanner is a strong asset.
A passion for coaching, mentoring, and developing people.
Strong communication and relationship-building skills.
Ability to influence and inspire teams through collaboration and support.
Excellent organizational and project management skills.
Comfortable analyzing data and using performance metrics to drive improvement.
Willingness to travel regularly throughout Ontario.

Skills

Clinical leadership
Coaching
Mentorship
Patient care
Clinical excellence
Digital dentistry
Intraoral scanners
Communication
Relationship-building
Organizational skills
Project management
Data analysis
Performance metrics

Location

Ontario

Work Type

Field-based
Travel required

Experience Level

10+ years of progressive experience as a Registered Dental Hygienist
5+ years of experience in clinical leadership, education, coaching, or mentorship

Education Level

Registered Dental Hygienist

About the Company

Anytime Dental Group believes exceptional patient care starts with exceptional people.
Anytime Dental Group is building something different and believes people are their greatest strength.
They are committed to creating an environment where clinicians are supported, developed, and empowered.
Anytime Dental Group is proudly part of Passion Dental Group.
Passion Dental Group is one of Canada's fastest-growing dental support organizations, partnering with over 70 dental practices.
Passion Dental Group helps partner clinics thrive by providing operational support, resources, and leadership.
Passion Dental Group believes people are at the heart of everything they do.
They are committed to creating an environment where teams are empowered to grow, patients receive outstanding care, and partners have freedom.
Passion Dental Group is a certified Great Place to Work®.
They are building a different kind of dental organization that puts people first, invests in professional development, embraces innovation, and is driven by a shared commitment to excellence.

Equal Opportunity

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team.
Limited AI-enabled tools may be used solely for note-taking during phone screening interviews.
If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca