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About the Role

Morris Group, Inc. is seeking experienced machinists and programmers to join their team as Productivity Specialists. This role involves providing comprehensive customer service, support, and aftermarket sales, offering innovative solutions and unmatched customer support to manufacturers.

Responsibilities

• Develop strong customer relationships across multiple levels within their organizations.
• Act as a central knowledge base for machine accessories, work holding, and tooling products.
• Analyze customer equipment and processes to recommend solutions that improve return on capital investment, efficiency, and profitability.
• Partner with capital equipment sales to ensure all customer needs are met from pre-sales to project completion.
• Encourage a sales territory to generate revenue when not supporting capital machine projects.
• Develop and deliver outstanding customer product demonstrations.
• Attend industry events and supplier training seminars to stay current with new products, processes, and technologies.
• Lead projects by collaborating with internal teams.
• Possess an in-depth knowledge of the machine tool industry and product lines.
• Maintain a high degree of integrity and professionalism.
• Use a conscientious approach to identify and solving customer challenges.
• Perform related duties as required.

Requirements

• Minimum 5 years of machine tool experience.
• Experience reviewing and processing part prints, fixturing strategies, and tooling selection is preferred.
• Internally driven with a deep-seated desire to win in a competitive marketplace.
• Self-motivated and capable of operating with minimal direction.
• Must bring a strategic approach to all work and creativity for solving challenges.
• Ability to work in a fast-paced environment and balance multiple priorities.
• Ability to excel in a team environment as well as when working independently.
• Excellent verbal and written communication skills.
• Ability to optimally present products and solutions to customers in one-on-one and group settings.
• Prior experience working with various levels of employees and management.
• Intermediate to sophisticated knowledge of Microsoft Office suite and other related business programs.
• Prior experience in public speaking or presentation.
• Prior successful experience in project management.
• Position requires access to reliable transportation, a valid U.S. driver’s license, and a clean driving record.
• A current U.S. passport is preferred, but not required.
• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance.
• Ability to frequently use hands and arms.
• Vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites.

Skills

• Machine tool experience
• Reviewing and processing part prints
• Fixturing strategies
• Tooling selection
• Strategic approach
• Creativity
• Problem-solving
• Teamwork
• Independent work
• Verbal communication
• Written communication
• Presentation skills
• Microsoft Office suite
• Public speaking
• Project management

Location

• Syracuse, NY

Work Type

• Full-time
• Daily travel
• Occasional long distance or overnight travel

Experience Level

• Minimum 5 years of machine tool experience

Salary/Compensations

• Competitive starting salary

Benefits

• Comprehensive health benefits including a zero premium medical plan offering
• Vision
• Dental
• Company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

About the Company

• Morris Group, Inc. is one of the largest machine tool distribution networks in North America.
• It is a third-generation, family-owned and operated business serving manufacturers of precision machined parts in the United States.
• Their mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.
• Morris Great Lakes is a division of Morris Group, Inc.
• They supply CNC machine tools, tooling, accessories, software, automation, and more.
• Their customer base is located in western New York, western Pennsylvania, and West Virginia.
• They are a USA Today Top Workplace.