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About the Role
ServiceNow is seeking to build a team of direct Sales Executives to drive rapid new business sales growth in the region. This role involves building and driving sales strategy, actively engaging in territory and opportunity development, and supporting Field Sales Teams in closing opportunities. The position requires recruiting, coaching, and mentoring team members, developing territories and quotas, and managing accurate forecasts and pipelines. Achievement of annual sales goals is required, along with engaging in C-level meetings to understand customer business requirements and building effective working relationships with internal teams and the partner community. The role also focuses on retaining and growing the existing customer base through excellent customer engagement.
Responsibilities
- Build a team of direct Sales Executives to drive rapid new business sales growth in the region
- Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
- Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
- Recruit, coach and mentor team members to drive excellence
- Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
- Manage and report accurate forecast and pipeline to the business
- Achievement of annual sales goals on a quarterly and annual basis is required
- Engage and align effectively in C-level meetings in order to properly understand customer business requirements
- Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team
- Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level
- Strong success in recruiting, coaching and managing an exceptional sales team
- Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
- Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection
- Experienced in driving sales process and drive effective working relationships with Sales Operations
- Ability to understand the 'bigger picture' and business drivers around IT
- Ability to build long term strategic and senior level relationships
- Ability to adapt and work effectively within a rapidly changing and growing environment
- Demonstrates strong business and financial acumen
- Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement
- Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
- Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem
- Ownership of driving successful pipeline generation activities developed by marketing or the partner community
Skills
- AI integration
- New business sales
- Presentation skills
- Negotiation skills
- Sales team management
- Strategic thinking
- Analytical skills
- Financial planning
- CRM reporting
- Sales process management
- Business acumen
- Financial acumen
- Partner relationship management
- Pipeline generation
Location
- AMS - North America and Canada
Work Type
- Flexible
- Remote
Experience Level
- Extensive track record of new business sales success
- Strong success in recruiting, coaching and managing an exceptional sales team
Salary/Compensations
- $170,850 - $253,550
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans
- Flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
About the Company
- ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Equal Opportunity
- ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.