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About the Role

The Assistant General Manager - Social works with the GM - Social to deliver the full Five Iron Golf experience. This role involves coaching staff to provide exceptional service and genuine hospitality, ensuring fun and memorable experiences for guests.

Responsibilities

• Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales
• Participate in the recruitment, hiring, and training of all staff
• Manage the onboarding and continued education of new hires
• Active evaluation of employee performance to ensure day-to-day business needs are met
• Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food & beverage service, and social staff scheduling
• Set and manage above-and-beyond service standards for all staff
• Maintain extensive knowledge of all of our products, business lines and promotions
• Maintain an understanding of the P&L of the location
• Support the efficient operation of the space by monitoring and reducing labor and other operating costs
• Assist in building relationships within the community and engaging in local marketing efforts
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf

Requirements

• 5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager
• Strong leadership ability and willingness to lead by example
• Exemplary communication, time management and organization skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to work in a fast paced environment
• Availability to be present in the space on evenings, weekends and holidays
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
• Ability to obtain proper licensing and certifications for the location

Work Type

• full time

Experience Level

• 5+ years of hospitality management experience
• 1 recent year as Assistant General Manager or General Manager

Salary/Compensations

• $70K - $77K/yr + bonus potential of up to 10K

Benefits

• Health, Dental, and Vision insurance
• Long and Short Term Disability
• Accident and Critical Illness Insurance
• 401K
• Meals while working are included for free

About the Company

• Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues.
• With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

Equal Opportunity

• Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds.
• Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
• Five Iron Golf will consider all requests for reasonable accommodations as required.