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About the Role

The Case Manager/Harm Reduction Specialist provides engagement and support services to program participants, particularly those engaging in behaviors that may pose risks. The role emphasizes meeting individuals "where they are" with non-judgmental, non-coercive services and resources, and also involves consulting, educating, and training program staff on harm reduction approaches.

Responsibilities

• Serve as part of the Intake/screening/Assessment team to determine client suitability for independent living and housing programs.
• Provide Harm Reduction focused consultation and support to program staff regarding risks associated with drug/alcohol use, health concerns, sexual health, violence, and legal issues.
• Work at assigned programs, creating and implementing a schedule responsive to program and participant priorities.
• Develop Harm Reduction related programming, including groups and activities, relevant for each program.
• Provide technical assistance and in-house trainings on harm reduction topics for staff and participants.
• Coordinate information sessions with outside providers on Harm Reduction related topics.
• Attend and participate in Harm Reduction Committee meetings and contribute to agency-wide projects.
• Ensure adequate supply of safer sex and safer drug use supplies for assigned programs.
• Become an AAPCI Opioid Overdose Prevention Program (OOPP) Trainer, and follow all DOHMH and AAPCI OOPP policies and procedures.
• Participate in and support agency health and wellness projects.
• Provide regular communication to Clinical Supervisor regarding staff and building concerns related to Harm Reduction.
• Attend team meetings of assigned programs to learn about current concerns and events.
• Establish ongoing relationships with Harm Reduction service providers, local precincts, and other community resources.
• Maintain an inventory of community resources.
• Meet with program staff and program participants together, or with participants as a bridge to meeting with staff, to support staff in meeting participant needs.
• Maintain quality service by utilizing and serving as a role model for agency standards.
• Assess participants' needs for services using a Harm Reduction approach, including outreach, counseling, education, referral, and plan services accordingly.
• Develop and support strategies to meet the needs of specified groups, e.g., people who use drugs and/or alcohol, criminal justice involved individuals, people engaged in sex work.
• Provide service coordination to assigned participants as defined by program and contractual requirements.
• Develop and assist in implementing service plans determined by goals of program participants.
• Review service plans with program participants, identifying progress and revising plans as needed.
• Produce and maintain thorough, accurate, and timely documentation, including charts and service records.
• Assist program participants by advocating for quality care from external service providers.
• Assist program participants in maintaining apartments free from unsanitary conditions and safety hazards.
• Assist program participants with conflict resolution and provide crisis intervention.
• Provide outreach to program participants who are not indicating their goals or who are not engaged.
• Provide support and training on skills-building, including assertiveness, self-advocacy, and socialization.
• Coordinate work orders with Facilities staff regarding apartment repairs and/or participant requests.
• Attend and participate in supervision, meetings, and training sessions.
• Provide holiday, evening, and weekend coverage as necessary.
• Provide coverage for non-assigned program participants as needed.
• Perform other related duties as requested by supervisors.

Requirements

• CASAC Certification and Bachelor’s degree in a related field (social work, mental health counseling, psychology, sociology etc.) with at least 3-5 years’ experience.
• Experience working with special needs client populations.
• Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff, and other departments.
• Must be compliant with New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors, with consideration for reasonable accommodations.

Skills

• Harm reduction approach
• Non-judgmental, non-coercive service delivery
• Engagement and support services
• Consultation and education
• Technical assistance
• Training
• Collaboration
• Communication skills
• Time management
• Organization skills
• Attention to detail
• Advocacy
• Conflict resolution
• Crisis intervention
• Outreach
• Skills-building

Location

• Glenmore Manor - Brooklyn, NY 11206

Work Type

• Full-time

Experience Level

• 3-5 years experience

Education Level

• Bachelor's degree
• CASAC Certification

Salary/Compensations

• $60,000.00 per year

Benefits

• Medical (including prescription coverage)
• Dental
• Vision
• Commuter Benefits
• Employee Assistance Program
• Paid Holidays
• Annual Paid Time Off (23 days)
• Life Insurance
• Long Term Disability
• Retirement Benefits Plan (403B)
• Potential for student loan forgiveness through PSLF

About the Company

• AAPCI is an equal employment opportunity employer that values diversity and strives to create an inclusive environment.
• AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.