About the Role
This internship is ideal for someone passionate about beauty, influencer marketing, digital culture, and social media who thrives in a fast-paced environment and enjoys building meaningful relationships both online and offline. As a member of the Social Media team, you'll support community engagement, creator partnerships, ambassador programs, social campaigns, and event activations. You'll gain hands-on experience working across leading beauty brands while learning best practices in community management, creator marketing, social listening, and digital campaign execution.
Responsibilities
- Support daily community management across all social media platforms by responding to comments, direct messages, and consumer inquiries in a timely, authentic, and engaging manner.
- Maintain a consistent brand voice across all consumer interactions.
- Foster positive conversations and strengthen relationships with our online communities.
- Escalate customer service inquiries and sensitive issues to the appropriate internal teams.
- Assist with community engagement initiatives, giveaways, contests, and audience participation campaigns to increase engagement and brand loyalty.
- Assist with ambassador and creator outreach, onboarding, communications, and relationship management throughout the partnership lifecycle.
- Coordinate product shipments for creators and ambassadors, ensuring timely delivery and accurate tracking.
- Maintain creator databases, contact lists, campaign trackers, and partnership documentation.
- Support the day-to-day operations of creator and ambassador programs to ensure a seamless partner experience.
- Monitor social conversations, consumer sentiment, trending topics, viral moments, and beauty industry news to identify engagement opportunities.
- Research emerging creators, influencers, and brand advocates aligned with brand values and campaign objectives.
- Stay informed on platform updates, creator trends, and evolving social media best practices.
- Share actionable insights, recurring consumer feedback, and trend recommendations with the Social Media team.
- Assist with creator campaign execution by coordinating communications, collecting content assets, and tracking campaign milestones.
- Help ensure creators meet content deliverables and campaign deadlines.
- Monitor ambassador and creator content across platforms to confirm campaign completion.
- Organize and maintain user-generated content (UGC) libraries for future marketing and social media use.
- Assist with campaign reporting by organizing engagement metrics, creator content, and performance summaries.
- Assist in planning and coordinating community events, influencer activations, product launches, and brand experiences.
- Support on-site event execution, including attendee engagement, content capture, creator support, and live social media coverage.
- Assist with post-event follow-up, reporting, and ongoing community engagement efforts.
- Partner with Social Media, Influencer Marketing, Brand Marketing, Creative, Customer Service, and Communications teams to support integrated marketing initiatives.
- Contribute creative ideas for community engagement, creator activations, and social-first campaigns.
- Support special projects and additional social media initiatives as needed.
Requirements
- Currently pursuing a Bachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Media, Business, or a related field.
- Passion for beauty, social media, influencer marketing, creator culture, and digital marketing.
- Strong written and verbal communication skills with exceptional attention to detail.
- Highly organized with the ability to manage multiple projects in a fast-paced environment.
- Familiarity with Instagram, TikTok, YouTube, Facebook, Pinterest, and emerging social platforms.
- Comfortable engaging with online communities and communicating professionally with creators and brand partners.
- Proactive, creative, collaborative, and eager to learn.
- Experience using social media personally or professionally is preferred; experience with influencer marketing or brand partnerships is a plus.
Skills
- Content Creation
- Influencer Marketing
- Marketing
- Social Media
Experience Level
- 0 - 2 years of relevant experience or industry exposure in a related field
Education Level
- Bachelor of Arts (B.A): Marketing
Salary/Compensations
- 18.00 - 30.00 USD Hourly
About the Company
- Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”)
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
