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About the Role
The Universal Banker is an entry-level position focused on assisting with sales, product, or service activities to foster customer loyalty and increase sales to individual consumer clients.
Responsibilities
- Assist in basic account opening for existing customers.
- Provide service delivery to resolve account service issues.
- Execute financial transactions in accordance with bank policies and procedures.
- Refer opportunities to segment partners.
- Create sales opportunities from service transactions and resolve customer complaints.
- Support sales/service activities through participation in events and campaigns.
- Adhere to operational controls, including legal, corporate, and regulatory procedures.
- Assess risk and ensure compliance with laws, rules, regulations, and policies.
Requirements
- 1-3 years of relevant experience.
- Previous Retail Banking or similar experience required.
- Consistently demonstrates clear and concise written and verbal communication skills.
Skills
- Sales
- Customer Service
- Account Opening
- Financial Transactions
- Risk Assessment
- Compliance
Location
- Queens, New York, United States
Work Type
- Part time
Experience Level
- Entry level
Education Level
- High School diploma or equivalent
Salary/Compensations
- $50,0030.00 - $65,270.00 (prorated for part-time)
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages (vacation, sick leave, holidays)
About the Company
- Citi is a financial institution operating in the Consumer Sales and Branch Sales job families.
Equal Opportunity
- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
- Reasonable accommodation is available for persons with disabilities.
- View Citi’s EEO Policy Statement and the Know Your Rights poster.