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About the Role

As a Product Manager within the Small to Medium Business (SMB) portfolio, you will be accountable for the product lifecycle management of Accounting & Integrations solutions. Our roadmap focuses on expanding services that improve merchant satisfaction and profitability.

Responsibilities

• Maximize product value by ensuring the product backlog aligns with customer needs and business objectives.
• Contribute to product strategy development and ensure alignment between product initiatives, portfolio priorities, and corporate objectives.
• Develop and execute a 3- to 18-month product roadmap for the Accounting & Integrations portfolio.
• Manage the full product lifecycle, including requirements gathering, feature development, product enhancements, product launches, and retirement of outdated functionality.
• Translate customer and market insights into product vision, business requirements, and prioritized opportunities.
• Establish and maintain continuous feedback loops with clients, sales, technology, and operations teams to support product improvements, pilots, and commercial launches.
• Partner with customers and internal stakeholders during requirements gathering, solution validation, and product demonstrations to ensure solutions meet market needs.
• Develop business cases and product recommendations that address market opportunities, competitive gaps, and customer requirements.
• Own portfolio performance, including revenue, product costs, customer satisfaction, adoption, and achievement of defined business and OKR targets.
• Prioritize product investments and requirements to maximize business impact, customer value, and delivery against corporate priorities.

Requirements

• Bachelor's degree or equivalent work experience.
• Minimum 5 years of product management experience managing multiple products through the full product lifecycle.
• Knowledge of Agile methodologies and product management practices.
• Experience in strategic planning, portfolio management, project lifecycle management, compliance, and change management.
• Experience developing product roadmaps, defining requirements, and communicating product strategy and progress to stakeholders.
• Knowledge of product management frameworks, tools, and techniques.
• Experience leading cross-functional initiatives and influencing stakeholders across multiple business areas.
• Experience in payment systems and the merchant acquiring business.

Location

• Toronto

Work Type

• Hybrid

Experience Level

• 5 years

Education Level

• Bachelor's degree or equivalent work experience

Salary/Compensations

• $100,000 - $130,000

Benefits

• Comprehensive Total Rewards Program
• Performance-based bonuses
• Flexible benefits starting from day one
• Choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support
• Profit-sharing programs including company match
• Defined contribution pension plan
• Growth & development opportunities
• Unlimited access to Coursera
• Mentorship programs
• Internal gig marketplace
• Holistic wellness support
• Employee & Family Assistance Program
• 24/7 virtual healthcare
• Workplace wellness initiatives
• Hybrid work arrangements
• Work from Abroad program
• Paid time off programs
• Recognition and rewards
• Company-wide recognition programs
• Exclusive banking perks from RBC & BMO
• Access to great employee discounts

About the Company

• Moneris is a leader in the payment processing industry.

Equal Opportunity

• We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
• We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.