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About the Role
We are building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. Join us and be part of something bigger – helping to simplify health care one person, one family, and one community at a time.
Responsibilities
- Provide friendly, knowledgeable sales service to every client in the beauty zone.
- Build a personalized, robust basket for each customer.
- Seek out customers to ensure a fantastic beauty advisor experience through personalized sales service.
- Upsell and suggestively sell products based on customer needs.
- Follow up with customers to build lasting relationships.
- Engage in conversation with customers, listen to their needs, and provide specialized sales advice.
- Use verbal skills confidently to generate sales.
- Act as a brand expert by answering customer questions with detailed product knowledge.
- Educate customers on product usage and benefits.
- Leverage the CVS beauty monthly sampling program to build relationships.
- Participate in and represent company sales programs or events.
- Discuss CVS Beauty Club programs and invite customers to special in-store events.
- Explain current promotions to close the sale.
- Create and maintain product displays, end caps, and other beauty-specific promotional materials.
- Maintain a beautiful and clean beauty zone by keeping the assigned area well-stocked and merchandised.
- Ensure compliance with hygiene standards.
- Execute tester sanitation, hazardous waste disposal, and tool cleansing policies.
- Complete onboarding and ongoing training programs.
- Execute the established sales plan by meeting the sales budget and tracking progress.
- Participate in sales training meetings and conference calls.
- Compete to beat prior sales goals and max out sales budget.
- Maintain a professional appearance.
- Stay curious about the latest beauty trends and techniques.
- Seek to further product knowledge and client service skills.
Requirements
- Sales oriented.
- Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
- Strong interpersonal, organizational, and communication skills.
- Goal-driven, with an ability to multi-task.
- Ability to work independently and as an integral part of a team in a fast-paced environment.
- Ability to handle multiple priorities and quickly learn new procedures.
- Available to work a flexible retail schedule, including mornings, evenings, weekends, extended hours, and 'Peak' Hours.
- Ability to perform the tasks listed throughout the job description.
- Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided).
- In specific CVS stores, bilingual beauty advisors that can speak to customers in both English and Spanish are required.
- Must be at least 18 years old.
Skills
- Sales
- Customer service
- Beauty advising
- Product knowledge
- Upselling
- Suggestive selling
- Communication
- Interpersonal skills
- Organization
- Multi-tasking
- Teamwork
- Independent work
- Adaptability
- Bilingual (English/Spanish) in specific locations
Location
- In-store
Work Type
- Full time
Experience Level
- Prior Beauty Sales Experience preferred
Education Level
- High school diploma or equivalent preferred but not required.
Salary/Compensations
- $19.00 - $28.00 per hour
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Exposure to the latest products
- Gratis (free samples)
- Training on new products and initiatives
About the Company
- America's leading retail pharmacy with over 9,000 stores and continuing to grow.
- Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.