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About the Role

Cancer Research UK has an extensive technical estate that underpins the charity’s ability to deliver our vision and strategy. The Business Analysis team play an essential role in our mission by bridging the gap between our technology department and the wider organisation. The team ensure we maximise the value of all our technical resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation so that we can achieve our mission of beating cancer. This involves championing innovation, providing analytical insight, and driving change across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24.

Responsibilities

Deliver large/complex projects within one of our product portfolios to develop innovative and flexible business solutions, whilst driving efficiencies and harnessing shared capabilities.
Provide business analysis and deliver technical transformation across several workstreams/ products.
Assess the bigger picture to manage priorities and identify potential dependencies and risks.
Forge strong stakeholder relationships at all levels to identify and assess solutions and process improvements that meet business outcomes and provide the best cost/benefit balance.
Develop a strong understanding of the needs of specific business areas and their strategy to influence decisions.
Maintain an understanding of the capabilities, processes, and services which make up the Cancer Research UK technology landscape.
Keep aware of emerging technologies to ensure compatible solutions are designed and existing capabilities are re-used where suitable.
Assist in the development of investment appraisals, providing decision support to ensure that solutions designed deliver maximum value to the charity.
Collate, understand, and document business, functional, and non-functional requirements.
Identify strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed.
Translate business requirements into Agile epics, user stories, and acceptance criteria.
Ensure requirements are documented appropriately for use by the project team (e.g. developers, testers) according to the project methodology used (e.g. Agile).
Partner with departments across the charity to ensure correlation between requirements, information architecture, and user experience.
Provide analysis expertise and leadership throughout project lifecycles.
Contribute to the successful delivery of large/complex projects, developing practical ideas and solutions to deliver value to the business.
Share expertise and best practices, contributing to analysis toolkits, and supporting the business analyst community and business process owners.
Input into test scenarios, scripts, design, and execution by collaborating with customers and colleagues to ensure changes are appropriately tested and accepted.
Create relevant guidelines and user guides where appropriate.
Partner closely with Project Managers and Business Owners to track progress against milestones, develop plans, prioritise work, and create sufficient documentation for projects/ work streams.
Define KPIs/ SLAs to monitor the effectiveness of processes and enable greater efficiency.

Requirements

Experienced Business Analyst who has worked in medium to large multi-product businesses or within a large IT agency/consultancy.
Managed multiple workstreams/ products and priorities with a background in dealing with complexity and identifying potential dependencies and risks.
Strong understanding and experience in business analysis skills, techniques, and practices (including designing and facilitating workshops).
Strong communication and stakeholder management with a proven ability to understand stakeholder needs and influence decision-making at all levels within various contexts.
Advanced experience in process and data modelling, and process improvement.
Evidence of problem-solving with an ability to simplify complex problems into components and evaluate systematically to provide creative solutions.
Commercially minded with an understanding of what Cancer Research UK is trying to achieve and the role of Delivery teams in delivering these ambitions.
Must be eligible to work in the UK.

Skills

Business analysis skills
Designing and facilitating workshops
Communication
Stakeholder management
Process modelling
Data modelling
Process improvement
Problem-solving
Agile epics
User stories
Acceptance criteria

Location

Stratford, London

Work Type

Office-based with high flexibility (1-2 days per week in the office)
12 month fixed-term contract
Full time 35 hours per week

Experience Level

Senior

Salary/Compensations

£46,000 - £55,000

Benefits

Generous benefits package
Wide range of career and personal development opportunities
High-quality tools
Policies and processes enable work-life balance
Positive steps in career
Achieve personal wellbeing goals

About the Company

At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
There’s a place for everyone at Cancer Research UK.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do.
We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

Equal Opportunity

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.