Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook guides how we show up for each other and the people we support, ensuring clear expectations, support, accountability, and a focus on outcomes that matter. Our mission is to help individuals live the healthiest and fullest lives possible, while ensuring our staff can do the same.

Responsibilities

• Oversee and direct services that enrich the lives of individuals with intellectual/developmental disabilities.
• Ensure compliance with state and OPWDD regulations and agency policies.
• Hire, train, and supervise direct care staff.
• Ensure all programming needs are met, including scheduling, staff development, and physical plant.
• Maintain the program budget and ensure timely billing, payroll processing, and fund utilization.
• Supervise and work alongside Direct Support Professionals in a residential setting.
• Collaborate with Human Resources and DSP Administrators for staff recruitment, selection, hiring, retention, training, and professional development.
• Track direct care staff training due dates for compliance.
• Complete staff performance agreements aligned with Core Competencies.
• Provide performance feedback and initiate progressive discipline.
• Create, review, and ensure the implementation of service plans.
• Ensure high-quality rehabilitative services and person-centered activities are planned and conducted.
• Meet with individuals' circle of support to address programming needs and concerns.
• Ensure the program operates efficiently and within budget specifications.
• Ensure staff complete documentation thoroughly and timely for maximum billing.
• Ensure the safety of all individuals and team members.
• Ensure routine maintenance and cleaning of vehicles and physical plant.
• Coordinate and lead program operations for quality of care and efficiency while maintaining regulatory standards.
• Report and resolve incidents and compliance issues promptly.
• Maintain individual charts and ensure documents are scanned and filed appropriately.
• Inspire and promote customer satisfaction.
• Participate in the agency's on-call rotation and respond to emergencies.
• Complete program staffing schedules and ensure appropriate coverage.
• Review and approve staff timesheets using technology.
• Organize, multitask, and prioritize duties efficiently.
• Provide personalized interactions to ensure high-quality services.
• Act in a professional and visionary manner, communicating effectively.
• Complete and provide training programs.
• Attend departmental, agency, and relevant community meetings.
• Maintain a valid, unrestricted, insurable driver's license.
• Perform other duties as needed or assigned.

Requirements

• Demonstrate all skills and attributes outlined in the NYS DSP Core Competencies.
• Ability to work in a diverse and inclusive environment with individuals of various abilities.
• Complete all mandatory trainings within the first 90 days and maintain recertifications.
• Professionally and effectively communicate both verbally and in writing.
• Understand regulations and document services in real-time utilizing electronic technology.
• Ability to multi-task and prioritize job responsibilities.
• Respond timely and effectively to emergency and crisis situations.
• Be proactive to identify, report, and resolve safety/medical concerns.
• Ability to accurately count money and complete basic math and banking transactions.
• Complete training to become approved medication administration professional (AMAP) certified and accurately administer medications.
• Participate in team meetings and service plan meetings.
• Ensure service plans are written accurately following life plan meetings.
• Provide person-centered, culturally competent services.
• Provide continuous care and maintain approved staffing ratios at all times.
• Provide on-call coverage for primary site and assigned cluster of sites.
• Provide leadership and mentorship to a team of DSPs.
• Ability to access reliable transportation.
• Maintain a valid, unrestricted, insurable driver's license.
• Must be capable of performing all SCIP Interventions.
• Able to provide hands-on care to individuals with various physical disabilities.
• Ability to perform various household cleaning tasks.
• Occasional lifting of 25+ pounds, occasional pushing/pulling of 25+ pounds, and occasional reaching and bending.
• Ability to ascend and descend stairs.
• Ability to participate in light to moderate physical activities.
• Ability to utilize various electronic devices.
• Provide transportation utilizing vehicles ranging in size from sedans to large passenger vans.
• Exposure to pets may be required at certain sites.

Skills

• Supervisory skills
• Training and development
• Performance management
• Budget management
• Scheduling
• Medication administration
• Personal care
• Meal preparation
• Health maintenance
• Documentation
• Billing
• Payroll processing
• Communication
• Problem-solving
• Crisis management
• Customer satisfaction
• Technology utilization
• Multitasking
• Prioritization
• Leadership
• Mentorship
• Bilingual English and Spanish speaking (plus)
• Fluent in American Sign Language (plus)

Location

• Middletown, NY

Work Type

• 40 Flexible with On-Call Responsibilities

Experience Level

• One-year experience in the field and at least six months' supervisory experience (with Bachelor's Degree)
• Two years' experience in the field and at least one-year supervisory experience (with Associate's degree)
• At least five years' experience in the field and at least two years' supervisory experience
• Internal candidate with at least four years' experience in the field

Education Level

• Bachelor's Degree
• Associate's degree

Salary/Compensations

• $62,853 annually

About the Company

• Access is a team that values connection, accountability, and real impact.
• Our Culture Playbook guides how we show up for each other and for the people we support.
• We are committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same.
• Our mission is to help individuals live happy, healthy, and fulfilling lives.
• The Agency has an uncompromising commitment to quality and integrity.

Equal Opportunity

• An Equal Opportunity Employer, including disability and Veterans